Training Coordinator | Remote | Cebu

OpsArmy Careers; Cebu City; Remote; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Career growth opportunities

Training materials and LMS exposure

Collaborative team environment

Job summary

OpsArmy Careers is seeking a highly organized Training Coordinator to manage the day-to-day operations of employee training and onboarding. This remote, full-time role coordinates cohorts, schedules trainers, tracks progress, and maintains training materials to ensure new hires can begin confidently.

Responsibilities include coordinating training cohorts, monitoring attendance and completion, updating materials, supporting trainers, and documenting records.

Qualifications

• Experience coordinating training, onboarding, or learning programs.
• Strong organizational and time-management skills.
• Excellent written and spoken English.
• Strong attention to detail and recordkeeping.
• Proficiency with spreadsheet tools and data tracking.
• Comfortable facilitating training sessions and presentations.
• Strong communication and follow-up skills.
• Ability to work independently and proactively resolve issues.
• Ability to overlap with U.S. Eastern Time hours.

Responsibilities

• Coordinate training cohorts: schedule groups, assign trainers, ensure access and resources before start.
• Track trainee progress: attendance, completion, assessments, and overall progression.
• Maintain training materials: keep guides, assessments, and resources up to date.
• Coordinate trainer support: provide updated materials, schedules, and trainee info.
• Support team lead training: organize training for newly promoted leads and facilitate sessions.
• Maintain training records: ensure records are complete, accurate, and organized.
• Gather feedback: collect and analyze trainee and trainer input to improve materials.
• Resolve training issues: anticipate problems and coordinate solutions to minimize delays.

Skills

Training coordination

Cohort scheduling

Recordkeeping

Spreadsheet management

Facilitation

Presentations

Written and verbal communication

Attention to detail

Independence

Tools

Google Sheets

LMS platforms

Job description

Training Coordinator

Job Type: Full-time

Work Setup: Remote

Schedule: Full-time; must have availability to overlap with U.S. Eastern Time (EST) business hours

About The Role

We are looking for a highly organized Training Coordinator to manage the day-to-day operations of employee training and onboarding. The Training Coordinator will coordinate training cohorts from the time a new hire's start date is confirmed through the completion of training. This includes scheduling cohorts, coordinating trainers, tracking trainee progress, maintaining training materials, and ensuring new hires have the resources they need to begin successfully.

Key Responsibilities

• Coordinate Training Cohorts: Schedule incoming training groups, coordinate trainers, and ensure new hires have the necessary access, equipment, and resources before their start date.


• Track Trainee Progress: Maintain accurate records of attendance, training completion, assessments, and overall progress. Identify and flag trainees who may be falling behind.


• Maintain Training Materials: Keep training materials, assessments, guides, and related resources accurate and up to date.


• Coordinate Trainer Support: Provide trainers and team leads with updated materials, schedules, and trainee information.


• Support Team Lead Training: Help organize and standardize training for newly promoted team leads and facilitate training sessions when needed.


• Maintain Training Records: Ensure trainee and training records are complete, accurate, and properly organized.


• Gather Feedback: Collect trainee and trainer feedback and identify opportunities to improve training materials and processes.


• Resolve Training Issues: Proactively identify potential issues before training begins and coordinate solutions to minimize delays or disruptions.

Required Qualifications

• 2+ years of experience coordinating training, onboarding, or learning programs.


• Strong organizational and time-management skills, with the ability to manage multiple training cohorts simultaneously.


• Excellent written and spoken English.


• Strong attention to detail and ability to maintain accurate records.


• Proficiency with Google Sheets or similar spreadsheet tools.


• Comfortable facilitating training sessions or presentations when needed.


• Strong communication and follow-up skills.


• Ability to work independently and proactively identify and resolve issues.


• Ability to work a schedule that overlaps with U.S. Eastern Time business hours.

Preferred Experience

Experience in any of the following is an advantage:

• Medical records, healthcare, or HIPAA-regulated environments


• BPO or operations environments


• High-volume employee onboarding


• Developing training materials, quizzes, job aids, or tutorials


• Learning Management Systems (LMS)


• Google Classroom or similar training platforms

Key Skills

• Training and onboarding coordination


• Cohort scheduling and management


• Training documentation and recordkeeping


• Spreadsheet and tracker management


• Facilitation and presentation


• Strong written and verbal communication


• Organization and attention to detail


• Problem-solving and follow-through


• Process improvement

What We Offer

• Full-time remote work


• Opportunity to develop and grow within training and operations


• Exposure to training coordination, onboarding, and process improvement


• Opportunities for advancement into training leadership or broader operations roles


• A collaborative, fast-paced work environment