Training & Engagement Coordinator | Ortigas - Onsite

Asticom Technology Inc; Eastern Manila District; On-site; PHP 240,000 - 420,000; Full time

Job summary

Asticom Technology Inc. is seeking a Training and Engagement Coordinator to plan, schedule, and manage training sessions and related activities.

You will coordinate with trainers, employees, managers, and other teams to ensure sessions run smoothly and records are updated. The role requires strong organizational and communication skills, proficiency in MS Office, and experience with scheduling, attendance tracking, and event support.

Qualifications

• Bachelor's degree in Business Administration, HR, Education, Communications or related field.
• 2–3 years experience in training coordination or related fields.
• Proficient in MS Excel (VLOOKUP, PivotTables) and MS Office apps.
• Experience with scheduling, event management, and training records.
• Strong organizational and communication skills.

Responsibilities

• Training scheduling, invitations, and attendee lists.
• Monitor attendance and arrange make-up sessions.
• Coordinate with trainers and stakeholders and provide progress updates.
• Prepare training materials and documentation; track action items.
• On-site training support and post-training follow-up.

Skills

Microsoft Excel

Communication

Organization

Problem-solving

Attention to detail

Education

Bachelor's degree in Business Administration, HR, Education, Communications or related field

Tools

Microsoft Outlook

Microsoft Teams

PowerPoint

SharePoint

Microsoft Planner

Microsoft Forms

MS Office

Job description

Job Summary

We are looking for an organized, proactive, and people-oriented Training and Engagement Coordinator to help plan, schedule, and manage training sessions and related activities. The successful candidate will coordinate with trainers, employees, managers, and other teams to ensure that training sessions run smoothly, participants are properly informed, and all training records are updated.

Key Responsibilities

1. Training Scheduling and Coordination

• Prepare and manage training schedules, meeting invitations, and participant lists.

• Monitor attendance and follow up with participants who miss training sessions.

• Arrange make-up sessions for absent participants when needed.

• Ensure training rooms, Microsoft Teams links, equipment, and materials are ready before each session.

• Update attendance trackers and training schedules using Microsoft Excel and other digital tools.

2. Training and Event Support

• Assist trainers during training sessions and ensure activities run smoothly and on time.

• Help manage participant registration, room arrangements, snacks, refreshments, and other event needs.

• Troubleshoot basic technical or logistical issues during training.

• Record approved training sessions and document questions, answers, and follow-up items.

3. Communication and Stakeholder Coordination

• Serve as the main point of contact for training-related questions and concerns.

• Coordinate with trainers, managers, employees, and other teams regarding schedules and training requirements.

• Provide regular updates on attendance, training progress, and pending concerns.

• Assist in presenting updates during meetings and refer complex concerns to the appropriate team.

4. Training Materials and Documentation

• Help prepare and update training materials, presentations, and participant communications.

• Consolidate attendance records, quiz results, participant feedback, and training reports.

• Maintain accurate and organized training documents for reporting and audit purposes.

• Track action items, deadlines, and pending tasks to ensure timely completion.

5. Planning and Problem-Solving

• Manage multiple training activities and deadlines at the same time.

• Identify potential scheduling conflicts and operational issues and recommend practical solutions.

• Take initiative in handling last-minute changes and urgent requests.

• Ensure training activities are properly coordinated and completed according to schedule.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Education, Communications, or a related field is preferred.

• 2-3 years experience in training coordination, learning and development, event management, project coordination, or administrative support is an advantage.

• Intermediate to advanced Microsoft Excel skills, including VLOOKUP and PivotTables, are required.

• Proficient in Microsoft Outlook, Teams, PowerPoint, and other MS Office applications.

• Familiarity with Microsoft Planner, SharePoint, and Microsoft Forms is an advantage.

• Ability to create clear and professional presentations and training materials.

• Knowledge of AI tools and effective prompting to improve work efficiency is an advantage.

• Strong organizational, communication, coordination, and problem-solving skills.

• Detail-oriented, proactive, flexible, and able to manage multiple priorities.

• Friendly and comfortable communicating with employees, trainers, managers, and other stakeholders.

Work Requirements

• Willing to work on-site during training sessions and travel between offices or training venues when required.

• Flexible to adjust working hours during busy training periods and attend meetings across different time zones when necessary.

• Must be legally authorized to work in the assigned location.