Loans Supervisor

Community Creators, Inc.; Pasig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Community Creators, Inc. is seeking a leader to head the Loans team in managing CTS financing operations in Pasig.

The role ensures accurate documentation, compliant account handling, and achievement of departmental targets while coordinating with multiple departments. The ideal candidate will have experience in loans administration, strong attention to detail, and proven ability to supervise a team and produce regular financing reports.

Qualifications

• Experience in loans administration, financing operations, accounts management, collections, or related field.
• Previous experience leading or supervising a team is preferred.
• Strong understanding of loan documentation, payment monitoring, account reconciliation, and financing processes.
• Excellent coordination and communication skills for working with clients and cross-functional teams.

Responsibilities

• Review CTS financing documents, buyer requirements, payment history, income documents, and other supporting requirements to ensure compliance with company policies.
• Lead and supervise the Loans team in handling loan applications, documentation, account monitoring, client coordination, and follow-ups to achieve departmental targets.
• Monitor buyer accounts, amortization schedules, outstanding balances, delinquent accounts, and financing status.
• Coordinate with Accounting and Treasury for payment verification and reconciliation.
• Coordinate with Sales, Sales Administration, Accounting, Treasury, and other departments regarding CTS financing concerns, account adjustments, documentation, and buyer requests.
• Prepare regular reports on CTS financing applications, approved and pending accounts, collections, delinquency, and loan portfolio performance.
• Maintain accurate and complete financing records while ensuring adherence to company policies and documentation standards.
• Support the team in resolving account issues, following up on requirements, and improving the timely processing of financing transactions.

Skills

Loans administration

Team leadership

Financial documentation

Account reconciliation

Client coordination

Attention to detail

Reporting

Job description

About the role

Lead the Loans team in managing CTS financing operations, ensuring accurate documentation, compliant account handling, effective client coordination, and achievement of departmental targets. This role oversees financing applications, buyer account monitoring, payment verification, collections reporting, and cross-functional coordination.

Key responsibilities

• Review CTS financing documents, buyer requirements, payment history, income documents, and other supporting requirements to ensure compliance with company policies.

• Lead and supervise the Loans team in handling loan applications, documentation, account monitoring, client coordination, and follow-ups to achieve departmental targets.

• Monitor buyer accounts, amortization schedules, outstanding balances, delinquent accounts, and financing status.

• Coordinate with Accounting and Treasury for payment verification and reconciliation.

• Coordinate with Sales, Sales Administration, Accounting, Treasury, and other departments regarding CTS financing concerns, account adjustments, documentation, and buyer requests.

• Prepare regular reports on CTS financing applications, approved and pending accounts, collections, delinquency, and loan portfolio performance.

• Maintain accurate and complete financing records while ensuring adherence to company policies and documentation standards.

• Support the team in resolving account issues, following up on requirements, and improving the timely processing of financing transactions.

What we're looking for

• Experience in loans administration, financing operations, accounts management, collections, or a related field.

• Previous experience leading or supervising a team is preferred.

• Strong understanding of loan documentation, payment monitoring, account reconciliation, and financing processes.

• Excellent coordination and communication skills for working with clients and cross-functional teams.

• Strong attention to detail and ability to review documents and account information accurately.

• Proficiency in preparing reports and maintaining organized records.

• Ability to manage multiple priorities, meet deadlines, and uphold company policies.