Sr. Loan Operations Associate

Avensys Consulting; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

Avensys Consulting seeks an experienced loan operations professional to manage front‑to‑back lifecycle processing across a private credit portfolio, ensuring accurate trade capture, servicing, cash‑flow management and timely loan events.

You will work with Front Office, facility agents, banks and internal teams to maintain data integrity, controls and regulatory compliance while driving process improvements and automation.

Qualifications

• Minimum 3 to 5 years of experience supporting loan products and related operations.
• Experience with project finance, infrastructure lending, syndicated and bilateral loans, SPVs, bonds, and treasury products.
• Ability to interpret credit, loan and trade documentation to configure system terms.

Responsibilities

• Record and maintain accurate trade entries and cash-flow projections across the full loan lifecycle.
• Process lifecycle events: disbursements, refinancing, repayments, rate fixings, and terminations.
• Prepare payment notices, rate-fixing notices and fee notifications.
• Monitor receivables, track overdue items, and resolve discrepancies.
• Uphold operational risk controls, data integrity, and reporting standards.
• Collaborate with Front Office, Finance, Treasury, Risk, and Tech to optimise operations.
• Resolve settlement issues with agents, counterparties, custodians and banks.
• Support system testing, audits and SOP development, and drive automation.

Skills

Loan operations

Stakeholder management

Regulatory adherence

Data accuracy

Process improvement

Attention to detail

Tools

Sentry

FIS Quantum

FIS Payment Hub

Euroclear/Clearstream

Adobe Acrobat

MS Office (Excel/Pivot)

SharePoint

Job description

We are seeking an experienced loan operations professional to manage front‑to‑back lifecycle processing and controls across a diversified private credit portfolio. The role is responsible for accurate trade capture, loan servicing, cash‑flow management, and payment processing, while ensuring strong adherence to operational controls, documentation standards and regulatory requirements. Working closely with Front Office, facility agents, banks, and internal support teams, the incumbent will ensure timely execution of loan lifecycle events and maintain high‑quality data integrity across systems. Success in this role requires deep technical knowledge of loan products, strong stakeholder‑management capabilities, and the ability to drive continuous improvement across processes, systems and controls.

Responsibilities

• Record and maintain accurate trade entries and cash‑flow projections across the full loan lifecycle in internal systems.
• Process and administer lifecycle events, including disbursements, SPV asset replenishments, refinancing, repayments, rollovers, and rate fixings, ensuring timeliness and accuracy.
• Prepare and issue payment notices, rate‑fixing notices and fee notifications.
• Monitor and reconcile receivables, track overdue items, investigate discrepancies and proactively flag potential payment delays.
• Address and resolve trade‑related inquiries, discrepancies, and exceptions promptly, escalating appropriately where required.
• Uphold strong operational risk management, data integrity, and controls throughout trade capture, settlement, and reporting.
• Collaborate with Front Office, Finance, Treasury, Collateral Management, Risk, and Technology to optimise loan operations and ensure accurate system representation.
• Work with facility agents, counterparties, custodians, clearing houses and banks to resolve settlement issues, payment discrepancies, exceptions and escalations.
• Provide clear, timely communication to internal and external stakeholders, demonstrating service excellence and ownership.
• Support system testing, audits and other operational activities.
• Contribute to the development, documentation, and refinement of standard operating procedures and work processes to strengthen controls and improve efficiency.
• Participate in projects and system enhancements; identify and drive opportunities to automate manual processes and reduce operational errors.

Required Skills

• Requirements Knowledge & Experience Requirements Minimum 3 to 5 years of experience supporting loan products, with strong exposure to project finance, infrastructure lending, syndicated and bilateral loan structures, SPVs, bonds, and treasury products.
• Demonstrable experience reviewing and interpreting credit, loan, and trade documentation aligned with LMA/APLMA standards, including extracting key operational and financial terms and translating them into accurate system setup (e.g., rate terms, amortization schedules, fees, payment instructions).
• Hands‑on experience across the full loan lifecycle, including disbursements, refinancing, repayments, rollovers, rate fixing, and cashflow management.
• In‑depth understanding of debt financing products, financial markets, credit agreements, trade lifecycle events, end‑to‑end loan servicing and administration.
• Knowledge of SWIFT messages and experience using trade capture and settlement platforms such as Sentry, FIS Quantum, FIS Payment Hub, and Euroclear/Clearstream; experience with custody accounts is an advantage.
• Experience developing, documenting, and refining operational procedures and system‑related processes.
• Proficient in Adobe Acrobat (PDF editing, document management, search/navigation tools) and Microsoft Office (Outlook, PowerPoint, Excel, including formulas and pivot tables, Word, SharePoint, OneDrive).
• Strong stakeholder management and communication skills, with confidence to challenge, influence, and elevate appropriately.
• High attention to detail, strong numerical capability, and proven ability to manage operational risks.
• Demonstrated ability to manage complex transactions and resolve exceptions promptly and effectively.
• Ability to work under pressure and meet tight deadlines, demonstrating strong ownership, accountability, and commitment to delivery.
• Strong analytical and problem‑solving skills, with the ability to adapt to evolving business needs and dynamic environments.
• Proactive and self‑motivated, with a continuous‑improvement mindset and willingness to suggest enhancements, drive automation, and re‑engineer processes to improve productivity and strengthen controls.