Loan Services & Customer Care Specialist

ServiceFirst; Muntinlupa; On-site; PHP 240,000 - 300,000; Full time

Job summary

A customer service firm in Muntinlupa is seeking a Customer Service Representative to evaluate loan applications and ensure compliance with borrowing regulations. The position requires a customer-centric approach, strong responsibility, and previous sales or telemarketing experience. Ideal candidates should hold a High School or College degree and have flexibility to work varied hours. This is a full-time, entry-level role.

Qualifications

• Evaluate loan applications to determine qualification and creditworthiness.
• Review and verify financial documents submitted by applicants.
• Explain loan products and address customer inquiries professionally.

Responsibilities

• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.
• Schedule flexibility to work at any time.

Skills

Customer-centric approach

Sales experience

Strong sense of responsibility

Education

High School Degree or College degree

Job description

A customer service firm in Muntinlupa is seeking a Customer Service Representative to evaluate loan applications and ensure compliance with borrowing regulations. The position requires a customer-centric approach, strong responsibility, and previous sales or telemarketing experience. Ideal candidates should hold a High School or College degree and have flexibility to work varied hours. This is a full-time, entry-level role.