Loan Consultant Relations Manager

Cepat Kredit Financing Inc; General Trias; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cepat Kredit Financing Inc. is seeking a dedicated professional to manage relationships with loan consultants in Cavite. The role includes maintaining ongoing communication, addressing inquiries, and providing reports to the Branch Manager.

You’ll engage in fieldwork as needed and support the management team to achieve strategic goals. Ideal candidates have 6 months to 1 year of related experience, strong communication skills, and proficiency in Microsoft Office and CRM systems.

Qualifications

• Bachelor’s Degree in Marketing, Business, or a related field.
• At least 6 months to 1 year of experience relevant to the position.
• Weekend workdays are required as part of the regular schedule.
• Strong communication and interpersonal skills are essential.
• Proficiency in Microsoft Office and CRM systems.
• Willingness to perform fieldwork, including client meetings and site visits.

Responsibilities

• Build and maintain strong, long-term relationships with loan consultants (existing and new).
• Maintain regular communication with active and inactive loan consultants, providing timely updates on program changes, new initiatives, and available support to foster engagement and satisfaction.
• Act as the point of contact for all concerns and inquiries of loan consultants; address and resolve any issues promptly.
• Track and monitor loan consultants’ daily releases and productions, and provide regular reports to the Branch Manager.
• Provide reports on loan consultants’ feedback and potential issues to the Branch Manager.
• Endorse to the Branch Manager if concerns are repeatedly raised in the same manner.
• Support the management team in additional tasks as needed, contributing to strategic goals.
• Perform other tasks the management team deems necessary.

Skills

Customer service

Attention to detail

Communication

Interpersonal skills

Fieldwork

Site visits

Analytical thinking

Decision-making

Education

Bachelor’s Degree in Marketing or Business

Tools

Microsoft Office

CRM systems

Job description

Cepat Kredit Financing Inc. is seeking a dedicated professional to manage relationships with loan consultants in Cavite. The role includes maintaining ongoing communication, addressing inquiries, and providing reports to the Branch Manager.

You’ll engage in fieldwork as needed and support the management team to achieve strategic goals. Ideal candidates have 6 months to 1 year of related experience, strong communication skills, and proficiency in Microsoft Office and CRM systems.