LMS Administrator & Course Operations Lead

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Above market salary

HMO on Day 1

Government‑mandated benefits

Performance‑based incentives

Quarterly company events

1,000 PHP De Minimis

Equipment provided

Job summary

NightOwl Consulting Philippines Inc. is seeking an LMS Administrator to support learning and development by administering Absorb LMS, maintaining content, and delivering user support.

You will manage system and course audits, coordinate with Absorb support, schedule sessions in Outlook, and generate reports while upholding SLAs for internal customers. The ideal candidate is tech‑savvy, customer‑focused, and highly organized, with advanced Excel skills and experience using SharePoint, Zoom, and

Qualifications

• Excellent verbal and written communication skills (English).
• Advanced Excel skills.
• Experience with Microsoft Office Suite and SharePoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong troubleshooting and problem-solving abilities.

Responsibilities

• Absorb LMS System administration.
• Absorb Course administration: enroll/unenroll users, update courses.
• Absorb and Guild University Inbox administration: respond to internal inquiries, maintain SLA (2 hours for simple, 24 hours for complex).
• Absorb Audit System of Record administration: create forms, pull reports, support documentation.

Skills

LMS administration

Customer service

English communication

Attention to detail

Multi-priority management

Problem-solving

Troubleshooting

Analytical thinking

Tools

Absorb LMS

Microsoft Office

SharePoint

Outlook

Zoom

PowToon

Excel

Forms

PowerPoint

Job description

NightOwl Consulting Philippines Inc. is seeking an LMS Administrator to support learning and development by administering Absorb LMS, maintaining content, and delivering user support.

You will manage system and course audits, coordinate with Absorb support, schedule sessions in Outlook, and generate reports while upholding SLAs for internal customers. The ideal candidate is tech‑savvy, customer‑focused, and highly organized, with advanced Excel skills and experience using SharePoint, Zoom, and