Remote LMS Administrator (Temporary) - Learning & Reporting

TTEC; Philippines; Remote; PHP 300,000 - 600,000; Full time

Job summary

TTEC is seeking a Learning Management System Administrator (Temporary) to manage LMS operations remotely from the Philippines. You will ensure accurate learner assignments, track courses, and provide system support while collaborating with instructional designers and facilitators to maintain learning paths and support audits.

You will handle course enrollment, track maintenance, reporting, and documentation, while offering first-line LMS support and coordinating with IT/vendor teams.

Qualifications

• 1–3 years of LMS administration experience (e.g., Continu, Cornerstone, SuccessFactors).
• Familiarity with instructional design principles and curriculum lifecycle management.
• Proficiency in Microsoft Excel, Google Sheets, and LMS reporting tools.
• Strong attention to detail and organizational skills.
• Experience with version control and content management systems (e.g., Confluence).
• Basic understanding of accessibility standards and compliance (e.g., WCAG).
• Excellent written and verbal communication skills.
• Ability to troubleshoot technical issues and elevate appropriately.
• Collaborative mindset with experience working cross-functionally with L&D, KM, and IT teams.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Course & Program Assignment: Assign courses and learning programs to individuals or groups.
• Learning Track Maintenance: Create and update learning paths and sequences.
• Prerequisites and dependencies: Configure prerequisites and course dependencies.
• Reporting & Data Management: Generate and distribute completion reports and progress metrics.
• Audits: Support internal audits by organizing LMS data and content.
• Technical Support: Provide first-line support for LMS-related inquiries.
• Escalation: Escalate complex issues to IT or vendor support.
• Documentation & SOPs: Maintain LMS procedures and submit updates to KM.
• Cross-functional Collaboration: Work with Learning Systems team and vendors to implement LMS enhancements.
• Confluence content updates: Maintain Confluence resource pages and support content updates.

Skills

LMS administration

Instructional design

LMS reporting

Excel

Google Sheets

Confluence

Attention to detail

Content management

Accessibility standards

Written & verbal communication

Cross-functional collaboration

Time management

Tools

Confluence

Microsoft Excel

Google Sheets

Job description

TTEC is seeking a Learning Management System Administrator (Temporary) to manage LMS operations remotely from the Philippines. You will ensure accurate learner assignments, track courses, and provide system support while collaborating with instructional designers and facilitators to maintain learning paths and support audits.

You will handle course enrollment, track maintenance, reporting, and documentation, while offering first-line LMS support and coordinating with IT/vendor teams.