LMS Administrator (WFH)

Op360; Philippines; Remote; PHP 334,800 - 446,400; Full time

Job summary

A leading educational technology company in the Philippines is seeking an LMS Administrator to manage and optimize learning content on the LMS platform. This role involves user support, facilitating enrollments, and ensuring the accuracy of course materials. The ideal candidate will have 2-4 years of experience in LMS administration and strong communication skills. You will play a key role in maintaining an engaging user experience while supporting the transition to new LMS solutions.

Qualifications

• 2-4 years of experience in LMS administration or a similar administrative role.
• Familiarity with Learning Management Systems.
• Knowledge of e-learning principles and instructional design concepts is a plus.

Responsibilities

• Upload and organize learning content, courses, assessments, and resources onto the LMS platform.
• Facilitate user enrollments in courses, workshops, and training programs.
• Generate regular reports on LMS usage, course enrollments, completion rates.
• Support communication and training efforts to onboard users to the new LMS.

Skills

Organizational skills

Technical troubleshooting

Communication skills

Data analysis

Education

Bachelor's degree in a relevant field

Tools

Docebo

Job description

Upload and organize learning content, courses, assessments, and resources onto the LMS platform

Ensure all course materials are accurate, properly labeled, and accessible to the intended audience

Collaborate with content creators and subject matter experts to maintain up-to-date and relevant learning materials

Facilitate user enrollments in courses, workshops, and training programs based on organizational guidelines and learner preferences

Assist with user registration processes, password resets, and other user account-related tasks

Provide first-level technical support to users, addressing inquiries and troubleshooting issues related to the LMS

Generate regular reports on LMS usage, course enrollments, completion rates, and other relevant metrics

Conduct periodic audits of the LMS content to ensure consistency, accuracy, and adherence to instructional standards

Gather user feedback and suggestions for LMS improvements, advocating for user needs and a seamless learning experience

Implement best practices for user navigation and engagement within the LMS platform

Work with the project team to plan and execute the migration process, including data transfer, content mapping, and testing

Support the communication and training efforts to onboard users to the new LMS, ensuring a smooth transition

Requirements

Bachelor's degree in a relevant field or equivalent work experience.

Proven experience (e.g., 2-4 years) in LMS administration or a similar administrative role

Familiarity with Learning Management Systems, preferably experience with Docebo

Strong organizational skills and attention to detail to manage content and user data effectively

Technical aptitude and ability to troubleshoot basic LMS issues

Excellent communication and interpersonal skills to provide user support and collaborate with cross-functional teams

Proficient in data analysis and report generation using LMS analytics tools

Knowledge of e-learning principles and instructional design concepts is a plus