Linux Engineer - Up to 135K - Eastwood

weSource Management Consultancy Firm; Quezon City; On-site; PHP 1,371,006 - 1,642,194; Full time

Job summary

A prominent management consultancy is looking for a skilled Linux Support Engineer II in Eastwood. The role involves supporting global clients with their Linux systems, troubleshooting issues, and working directly with vendors. Applicants should possess 4-5 years of relevant experience, particularly in enterprise settings. The position is onsite and offers a competitive monthly salary of up to 135K PHP, depending on experience and hiring outcomes.

Qualifications

• A minimum of 4-5 years of knowledge/prior experience in the Linux Operating System is required.
• Prior Enterprise Customer experience supporting global clients.
• Knowledge of networking and security devices along with Linux.

Responsibilities

• Monitor and triage incoming support cases.
• Prioritize and resolve quick-win issues to meet SLAs.
• Troubleshoot issues related to Linux systems and cloud environments.

Skills

Linux Operating System knowledge

Enterprise Customer experience

Basic Networking

Scripting Languages (Bash, PowerShell, Python)

Job description

About the job Linux Engineer - Up to 135K - Eastwood

We are hiring for Linux Support Engineer II for a client based in Eastwood.

This is an onsite work 100%.

Salary is up to 135K monthly based on hiring result and experience

Requirements:

• A minimum of 4-5 years of knowledge/prior experience in the Linux Operating System is required
• Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
• Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
• Proven experience, hands-on with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
• Global support experience working with internal and external stakeholders is a requirement.
• Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

Job Description:

As a Linux Support Engineer II, you will be responsible for:

• Monitor and triage incoming support cases via a shared queue.
• Prioritize and resolve quick-win issues to meet response and resolution SLAs.
• Identify and escalate Severity 1 cases following established protocols.
• Maintain and update backlog cases with clear, structured documentation.
• Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
• Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.