Life Insurance CSR — Process Excellence & Growth

DXC Technology Inc.; Taguig; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth opportunities

Inclusive workplace

Job summary

DXC Technology Inc. in Manila is seeking Customer Service Representatives in the Life Insurance Industry to join our team in a full-time capacity. You will execute business process transactions, collaborate with senior analysts and managers, and contribute to data analysis and process improvements.

The role emphasizes accuracy, adherence to procedures, and a commitment to meeting performance targets within a collaborative and inclusive workplace.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 2+ years of relevant work experience.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Execute business process transactions with high accuracy and adherence to procedures.
• Collaborate with senior analysts and managers to achieve objectives.
• Participate in process improvement projects and data analysis.
• Assist in identifying process bottlenecks and quality assurance.
• Ensure compliance with established standards and procedures.
• Support senior analysts in analyzing data trends and reporting.
• Assist in updating and maintaining process documentation.
• Work with the team to meet performance targets and quality standards.

Skills

BPM

Data analysis

Process improvement

Education

Bachelor's degree or equivalent

Job description

DXC Technology Inc. in Manila is seeking Customer Service Representatives in the Life Insurance Industry to join our team in a full-time capacity. You will execute business process transactions, collaborate with senior analysts and managers, and contribute to data analysis and process improvements.

The role emphasizes accuracy, adherence to procedures, and a commitment to meeting performance targets within a collaborative and inclusive workplace.