Life Insurance CSR - Growth & Impact

DXC Technology Philippines

Taguig

On-site

PHP 279,000 - 391,000

Full time

3 days ago

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Benefits offered by this job

Competitive compensation and benefits

Professional growth opportunities

Collaborative and inclusive workplace

Job summary

DXC Technology Philippines is seeking dedicated Customer Service Representatives for the Life Insurance sector in Manila. This full-time role involves handling business processes, data analysis, and documentation updates to uphold quality and compliance.

You will collaborate with senior analysts and contribute to performance targets in a fast-paced environment. The position requires a bachelor's degree or equivalent, with 2+ years of related experience and a proactive, continual-learning mindset

Qualifications

Bachelor's degree or equivalent combination of education and experience.
Typically 2+ years of relevant work experience.
Proven experience in business process transactions.
Proficiencies in business process management and optimization.

Responsibilities

Execute business process transactions, focusing on accuracy and adherence to procedures.
Collaborate with senior analysts and managers.
Participate in process improvement projects and data analysis.
Assist in identifying process bottlenecks and quality assurance.
Ensure compliance with established standards and procedures.
Support senior analysts in analyzing data trends and reporting.
Assist in updating and maintaining process documentation.
Work with the team to meet performance targets and quality standards.