Life Insurance CSR: Process & Data Quality Champion

DXC Technology Company; Pateros; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth opportunities

Inclusive workplace

Job summary

DXC Technology is hiring Customer Service Representatives in Manila for the Life Insurance Industry. The role focuses on accurate business process transactions, collaboration with senior teams, and process improvement.

Ideal candidates hold a Bachelor's degree with 2+ years of relevant experience, BPM proficiency, and a continuous learner mindset to stay updated with industry knowledge and technology.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Typically 2+ years of relevant work experience.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Execute business process transactions, focusing on accuracy and adherence to procedures.
• Collaborate with senior analysts and managers.
• Participate in process improvement projects and data analysis.
• Assist in identifying process bottlenecks and quality assurance.
• Ensure compliance with established standards and procedures.
• Support senior analysts in analyzing data trends and reporting.
• Assist in updating and maintaining process documentation.
• Work with the team to meet performance targets and quality standards.

Skills

Customer service

Business process management

Data analysis

Continuous learner

Education

Bachelor's degree

Tools

Six Sigma

PMP

Job description

DXC Technology is hiring Customer Service Representatives in Manila for the Life Insurance Industry. The role focuses on accurate business process transactions, collaboration with senior teams, and process improvement.

Ideal candidates hold a Bachelor's degree with 2+ years of relevant experience, BPM proficiency, and a continuous learner mindset to stay updated with industry knowledge and technology.