Licensed Pharmacist

Watsons Personal Care Stores (Philippines), Inc.; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Opportunities for career progression

Paid vacation and sick leaves

Health Insurance

Annual Bonus

Probationary position and direct hire

Job summary

Watsons Personal Care Stores (Philippines), Inc. seeks a Store Pharmacist to supervise pharmacy operations, ensure compliance, and lead training for assistants.

The role includes acting as Pharmacist-In-Charge and the primary regulatory contact in-store, with accountability for service standards and profitability. Candidates must be a licensed pharmacist with familiarity in Retail Operation Standards and experience in sales/customer service.

Qualifications

• Licensed Pharmacist required and registered.
• Familiarity with Retail Operation Standards.
• Experience in Sales and Customer Service preferred; newly licensed Pharmacists invited to apply.

Responsibilities

• Supervise pharmacy operations including ROS, regulatory compliance and profitability.
• Act as Pharmacist-In-Charge and point of contact for regulatory matters.
• Train and develop Pharmacy Assistants/Associates for compliant operations.
• Uphold Brand of Service Standards in all customer interactions.
• Manage digital services and support ROS compliance to reduce shrinkage.

Education

Licensed Pharmacist

Job description

BE PART OF WATSONS:

Investors in People (IIP) accredited company

Asia's number 1 pharmacy retail brand

Best Companies to work for by HR Asia

ROLE PURPOSE

Our Store Pharmacist is responsible for the supervision of pharmacy operations (profitability, professional services, ROS and regulatory compliance). He/ She is accountable in upholding high standards of O + O Customer Service and Good Pharmacy Practice. Acts as Pharmacist-In-Charge, point of contact for regulatory matters, and responsible for the training and development of Pharmacy Assistants/Associates to ensure consistent and compliant pharmacy operations in any store formats.

This role focuses on

• Monitoring and reviewing sales performance (health categories) and recommending action plans to deliver sales budget and pharmacy profitability.
• Ensuring consistency in execution of Brand of Service Standardswhen dealing with customers (internal or external) and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters.
• Performing necessary functions for all digitally enabled services.
• Supporting immediate head in managing ROS compliance (inventory & till) to work onshrinkage below tolerance level.
• Supporting immediate head in monitoring and tracking of store's controllable expensesandrecommends cost efficiency measures to increase productivity &profitability.
• Adhering to health protocols and implementing crisis managementplans to mitigate risks to provide employees and customers safeand clean store environment.
• Building networkas liaison to lessors for better communicationand coordination needed to support the business.
• Sustaining team engagement and performance thru coaching,counseling, motivating and disciplining employees

Success will depend on

• Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives,propose solutions and track progress to improvesales & profitability
• Ability to manage and monitor brand of service, handle and resolve online & offlinecustomer feedback with sense of urgency andknows how to escape complex customercomplaints
• Ability to practice ethical and legal standards of the profession
• Ability toanalyze store profitability andimplement costoptimizationmeasures tomaximize productivity
• Ability to validate gaps, monitorcompliance, &can coach on retail operating standards to worktowards improving efficiency
• Ability to benchmark retail practices andrelationship building with mall partners,affiliates and professional organizations/partner schools.
• Ability to delegate tasks, can train and coach sellingtechniques/functional skills and engage team to maximizeproductivity & can sustain team motivation.

Perks and Benefits

• Opportunities for career progression
• Paid vacation and sick leaves
• Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists
• Annual Bonus
• Gratuity Pay and Retirement Plan
• Health Insurance
• Sales Incentives
• Probationary position and direct hire employment
• Service LoyaltyAward

WHAT WE LOOK FOR:

Candidate must be a Licensed Pharmacist

Familiar with the implementation of Retail Operation Standards

Experience doing Sales and Customer Service Functions

No work experience requires, and newly licensed Pharmacists are welcome to apply.