Store Supervisor

Watsons Personal Care Stores (Philippines), Inc.; Santa Rosa; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Opportunities for career progression

Paid vacation and sick leaves

Annual Bonus

Gratuity Pay and Retirement Plan

Health Insurance

Sales Incentives

Probationary position and direct hire

Job summary

Watsons Personal Care Stores (Philippines), Inc. in Laguna is seeking a Store Supervisor to support the Store Manager by implementing store operations, sales programs, and people initiatives that ensure excellent customer service and compliant daily execution.

You will oversee cashiering, vault management, merchandising, and order monitoring while coordinating scheduling, government liaison duties, and safety programs to keep customers and staff safe.

Qualifications

• Bachelor’s degree in Business, Retail, or related field preferred.
• Minimum of 2–3 years of experience in retail operations or supervisory role.
• Proven ability to support store operations, sales performance, and team coordination.
• Familiarity with cashiering, inventory handling, and promo execution.
• Experience in permit and license renewals or government liaison work.
• Comfortable using store systems and tools for order monitoring and reporting.

Responsibilities

• Cashiering & Vault Management: Oversees cashiering operations and vault management; reviews treasury mandatory reports, ensuring secure, compliant, and safe cash handling practices in line with operational and control standards.
• Merchandising & Promo Execution: Checks merchandise and promo display, ensuring safe, organized, and hazard-free store presentation aligned with operational and safety standards.
• Sales Support & O+O Execution: Supports achievement of O+O sales targets; monitors accuracy and timeliness of orders and back-end order posting, ensuring secure and compliant execution of processes.
• Government Liaison & Compliance: Acts as liaison officer for government agencies and offices; handles permit and license renewals, ensuring compliance with regulatory requirements, DOLE, and Occupational Safety and Health (OSH) standards, including proper documentation, incident reporting, and escalation.
• Staff Support & Scheduling: Assists in staff deployment and scheduling, supporting safe work practices, adherence to store safety protocols, and readiness for emergency response procedures.
• Safety & Incident Awareness: Supports store-level incident and emergency response, ensuring customer and staff safety and participating in safety checks, audits, and emergency drills as required.

Skills

Retail operations

Team coordination

Store systems & reporting

Education

Bachelor’s degree in Business, Retail, or related field

Job description

BE PART OF WATSONS:

Investors in People (IIP) accredited company

Asia's number 1 pharmacy retail brand

Best Companies to work for by HR Asia

ROLE PURPOSE:

Our Store Supervisor supports the Store Manager in implementing store operations, sales programs, and people initiatives that put a smile on customers’ faces. You help ensure strong customer service, smooth daily execution, and compliance with operational and regulatory requirements.

THIS ROLE FOCUSES ON:

• 
  

  Cashiering & Vault Management:Oversees cashiering operations and vault management; reviews treasury mandatory reports, ensuring secure, compliant, and safe cash handling practices in line with operational and control standards.

  
  


• 
  

  Merchandising & Promo Execution:Checks merchandise and promo display, ensuring safe, organized, and hazard-free store presentation aligned with operational and safety standards.

  
  


• 
  

  Sales Support & O+O Execution:Supports achievement of O+O sales targets; monitors accuracy and timeliness of orders and back-end order posting, ensuring secure and compliant execution of processes.

  
  


• 
  

  Government Liaison & Compliance:Acts as liaison officer for government agencies and offices; handles permit and license renewals, ensuring compliance with regulatory requirements, DOLE, and Occupational Safety and Health (OSH) standards, including proper documentation, incident reporting, and escalation.

  
  


• 
  

  Staff Support & Scheduling:Assists in staff deployment and scheduling, supporting safe work practices, adherence to store safety protocols, and readiness for emergency response procedures.

  
  


• 
  

  Safety & Incident Awareness:Supports store-level incident and emergency response, ensuring customer and staff safety and participating in safety checks, audits, and emergency drills as required.

  
  

WHAT WE LOOK FOR:

• Bachelor’s degree in Business, Retail, or related field preferred




• Minimum of 2–3 years of experience in retail operations or supervisory role




• Proven ability to support store operations, sales performance, and team coordination




• Familiarity with cashiering, inventory handling, and promo execution




• Experience in permit and license renewals or government liaison work




• Comfortable using store systems and tools for order monitoring and reporting

PERKS & BENEFITS

• Opportunities for career progression




• Paid vacation and sick leaves




• Annual Bonus




• Gratuity Pay and Retirement Plan




• Health Insurance




• Sales Incentives




• Probationary position and direct hire employment




• Service Loyalty Award