Liaison Collector

CDO - R EXPRESS LENDING HOUSE CORP; Misamis Oriental; On-site; PHP 279,000 - 390,600; Full time

Job summary

A financial services company located in Misamis Oriental, Philippines, is seeking a debt collector to manage customer payments and negotiate payment plans. Candidates should hold a bachelor's degree and have two years of relevant experience. Strong communication and negotiation skills are essential for this role.

Qualifications

• Two years of previous experience as a collector or in a related field.
• Experience in customer service or sales.
• Valid driver's license.

Responsibilities

• Contact customers by phone, email, or mail to request payment.
• Keep track of payment due dates and late payments.
• Propose and agree on payment plans with customers.
• Investigate and resolve billing errors and disputes.
• Keep detailed records of all communications and actions.

Skills

Customer communication

Negotiation

Problem-solving

Education

Bachelor's degree in finance, business, or related field

Job description

Job Description

• Contact customers: Reach out to customers by phone, email, or mail to request payment
• Track payments: Keep track of payment due dates and late payments
• Negotiate payment plans: Propose and agree on payment plans with customers
• Resolve disputes: Investigate and resolve billing errors and disputes
• Maintain records: Keep detailed records of all communications and actions

Qualifications

• Bachelor's degree in finance, business, or related field
• Two years of previous experience as a collector or in a related field
• Experience in customer service or sales
• Valid drivers license