Lending Field Collector (Laguna)

Lewis Personnel Management; Santa Rosa; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

₱25,000 monthly salary

Field-based role in Laguna

Contract extension possible

Job summary

Lewis Personnel Management is seeking a Lending Field Collector in Laguna for a field-based, dayshift role covering San Pedro, Biñan, Santa Rosa, Cabuyao, and Calamba Taitay. You will conduct field visits, secure payment commitments, and perform skip tracing to recover delinquent accounts.

The role requires prior field collection experience, strong negotiation skills, and the ability to meet daily visit and monthly targets.

Qualifications

• At least 1–2 years of relevant collection experience in lending/financing/banking or financial services.
• Must have actual experience conducting field collection visits.

Responsibilities

• Conduct house-to-house and/or office visits to borrowers with past-due or delinquent loan accounts.
• Handle assigned accounts across different stages of delinquency and work toward securing payment or Promise-to-Pay (PTP) commitments.
• Conduct skip tracing and address verification when borrowers cannot be reached or located at their registered address.
• Negotiate appropriate payment arrangements with borrowers while maintaining professional communication.
• Follow up on PTP commitments and take appropriate collection actions when payments are not fulfilled.
• Verify and update borrower contact and address information obtained during field visits.
• Accurately document visit results, borrower updates, payment commitments, and account dispositions.
• Meet daily field visit and monthly collection targets.
• Submit timely collection reports and activity updates to the Team Leader or Supervisor.
• Maintain confidentiality of borrower information and comply with data privacy and fair collection guidelines.

Skills

Field visits

Skip tracing

Negotiation

Communication

Customer handling

Motorcycle

Driver's license

Job description

Lending Field Collector

Location: Laguna (San Pedro, Biñan, Santa Rosa, Cabuyao, and Calamba Taitay)
Work Setup: Field-Based
Schedule: Dayshift
Salary: ₱25,000/month
Contract: 3 months, with possible extension

About the Role

We are looking for a Lending Field Collector to handle the collection and recovery of overdue and delinquent loan accounts within assigned areas in Laguna.

The role involves conducting field visits to borrowers, securing payment commitments, performing skip tracing, verifying customer information, and negotiating payment arrangements. The ideal candidate should have hands‑on experience in field collections and lending, with a strong track record of meeting collection targets.

Key Responsibilities

• Conduct house‑to‑house and/or office visits to borrowers with past‑due or delinquent loan accounts.

• Handle assigned accounts across different stages of delinquency and work toward securing payment or Promise‑to‑Pay (PTP) commitments.

• Conduct skip tracing and address verification when borrowers cannot be reached or located at their registered address.

• Negotiate appropriate payment arrangements with borrowers while maintaining professional and respectful communication.

• Follow up on PTP commitments and take appropriate collection actions when payments are not fulfilled.

• Verify and update borrower contact and address information obtained during field visits.

• Accurately document visit results, borrower updates, payment commitments, and account dispositions.

• Meet assigned daily field visit and monthly collection targets.

• Submit timely collection reports and activity updates to the assigned Team Leader or Supervisor.

• Maintain confidentiality of borrower information and comply with company policies and applicable data privacy and fair collection guidelines.

Requirements

• At least 1–2 years of relevant collection experience, preferably in lending, financing, banking, or other financial services.

• Must have actual experience conducting house‑to‑house or field collection visits.

• Experience handling past‑due or delinquent loan accounts, including early‑stage and/or late‑stage collections.

• Experience with 30, 60, 90, or 180+ days past‑due accounts is an advantage.

• Hands‑on experience in skip tracing and address verification.

• Experience securing Promise‑to‑Pay (PTP) commitments and negotiating payment arrangements.

• Proven experience working with daily visit targets and monthly collection quotas.

• Strong communication, negotiation, probing, and customer‑handling skills.

• Able to discuss overdue accounts professionally and handle difficult or unwilling borrowers.

• Must be willing to conduct multiple field visits within assigned areas in Laguna.

• Must own a motorcycle and have a valid driver's licence.

• Willing to work independently and travel within assigned areas.

• Must be comfortable with a 3‑month contract engagement, with possible extension based on business needs and performance.

What We're Looking For

Candidates should be able to clearly discuss their actual collection performance, including:

• Type and aging of delinquent accounts handled

• Average daily field visits

• Number of positive contacts from field visits

• Average PTPs secured per day

• Daily or monthly collection performance

• Previous monthly collection quota

• Highest collection achievement

• Actions taken when behind target

• Experience with house‑to‑house collection and skip tracing

Why Join Us?

• ₱25,000 monthly salary

• Field‑based role within Laguna (San Pedro, Biñan, Santa Rosa, Cabuyao, and Calamba Taitay)

• Opportunity to build experience in lending and financial services collections

• Potential for contract extension based on performance and business requirements