Leasing Associate

Radix HR; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

Radix HR in Manila is seeking a results-oriented Leasing Associate to support residential leasing operations with a strong focus on lead generation, leasing conversion, client engagement, business development, and occupancy growth.

The role emphasizes generating and qualifying leads, presenting available units, coordinating the leasing process, and building strong relationships with tenants to sustain occupancy. On-site in Malate, Manila.

Qualifications

• Bachelor's degree in a related field is required or preferred.
• At least 1 year of experience in leasing, sales, real estate, property management, or customer service.
• Strong communication and customer service skills are essential.
• Experience with lead generation, client acquisition, or business development is beneficial.
• Proficient with Microsoft Office and CRM or rental management systems; familiarity with Google Workspace.

Responsibilities

• Generate and qualify leasing leads through various channels.
• Develop a pipeline to support occupancy and revenue targets.
• Meet or exceed leasing targets and maintain accurate records.
• Respond promptly to tenant inquiries and conduct property tours.
• Explain lease terms and assist applicants through the leasing process.
• Build relationships with tenants and support renewal initiatives.
• Coordinate with Property Management, Finance, and Maintenance teams for move-ins.

Skills

Interpersonal skills

Negotiation

Communication

Customer service

Sales orientation

Education

Bachelor's degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field

Tools

Microsoft Office

CRM systems

Google Workspace

Job description

We are seeking a results-oriented and customer-focused Leasing Associate to support the company's residential leasing operations with a strong focus on lead generation, leasing conversion, client engagement, business development, and occupancy growth.

Key Responsibilities

Leasing Sales & Lead Generation

• Generate and qualify leasing leads through online platforms, referrals, walk-in clients, and other marketing channels.
• Develop and maintain a consistent pipeline of qualified leasing prospects to support occupancy and revenue targets.
• Conduct timely and consistent follow-ups with prospective tenants to maximize leasing conversions.
• Meet or exceed leasing targets and occupancy goals established by management.
• Maintain accurate and up-to-date records of leads, prospects, corporate accounts, and leasing activities using the company's tracking system.

Client Engagement & Leasing Process

• Respond promptly to tenant inquiries through phone, email, social media, and other communication platforms.
• Conduct property tours and present available units, amenities, rental rates, and leasing options to prospective tenants.
• Explain lease terms, rental rates, policies, and move-in requirements clearly and professionally.
• Assist applicants throughout the leasing process, including application submission, document collection, screening coordination, and lease signing.
• Build and maintain positive relationships with prospective and existing tenants by providing excellent customer service.
• Ensure prospective tenants receive complete property orientation during site viewing and tenants are properly oriented prior to occupancy.

Business Development & Partnerships

• Identify, develop, and establish partnerships with corporate clients, brokers, relocation agencies, and other business partners to generate leasing opportunities.
• Build and maintain strong relationships with corporate accounts to secure long‑term leasing arrangements and referrals.
• Conduct business development activities, including networking, client visits, broker meetings, and participation in industry events.
• Support initiatives that strengthen the company's leasing network and generate additional leasing opportunities.

Marketing & Property Promotion

• Assist in creating and posting property advertisements across online and offline marketing platforms.
• Monitor listing performance and recommend improvements to increase lead generation and leasing conversions.
• Participate in leasing events, property open houses, and promotional activities as required.
• Monitor competitor properties, rental rates, and market trends.
• Provide recommendations on pricing strategies and promotional initiatives to improve occupancy.
• Maintain positive relationships with existing tenants and support initiatives that promote tenant satisfaction and retention.
• Support lease renewal initiatives to maintain occupancy and minimize vacancies.
• Prepare and endorse renewal offers at least 30 days before lease expiration.
• Conduct regular relationship check‑ins with existing tenants to identify concerns, retention opportunities, and potential leasing opportunities.
• Coordinate with relevant teams to address tenant concerns and ensure a smooth leasing experience.

Leasing Administration & Documentation

• Prepare leasing documents, contracts, and other required paperwork accurately and in a timely manner.
• Maintain organized and complete tenant files and ensure proper documentation of leasing transactions.
• Ensure accurate lease quotations, contracts, and rental computations with zero financial and billing discrepancies.
• Generate periodic reports covering leasing performance, lead conversion rates, occupancy status, and market feedback.
• Ensure complete and accurate lease documentation prior to endorsement for move‑in.

Cross-Functional Coordination & Operations

• Coordinate with Property Management, Finance, and Maintenance teams to facilitate tenant move‑ins and address leasing‑related concerns.
• Coordinate unit readiness with Operations to ensure units are prepared 24–48 hours before scheduled move‑in.
• Ensure proper communication and handoff of tenant requirements throughout the leasing and move‑in process.
• Demonstrate teamwork and collaboration with internal teams to support operational and leasing objectives.
• Execute ad hoc assignments and management directives accurately and within the required timeline.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
• At least 1 year of experience in leasing, sales, real estate, property management, or customer service is preferred.
• Fresh graduates with strong communication skills and sales aptitude are encouraged to apply.
• Excellent interpersonal, negotiation, communication, and customer service skills.
• Strong sales orientation with the ability to achieve leasing and occupancy targets.
• Experience in lead generation, client acquisition, relationship management, or business development is an advantage.
• Proficient in Microsoft Office applications and CRM or rental management systems.
• Knowledge of Google Workspace.
• Highly organized with strong attention to detail and the ability to manage multiple prospects and leasing activities simultaneously.
• Strong problem‑solving and time management skills.
• Results‑oriented mindset with the ability to work independently and collaboratively.
• Willing to work on weekends, holidays, or flexible schedules based on operational requirements.
• Willing to work on‑site in Malate, Manila, based on operational requirements.