Location: Malate, Manila
Work Setup: Onsite
Job Overview
The Leasing Associate supports the leasing process from lead generation through tenant move-in. The role focuses on identifying and engaging prospective tenants, conducting property viewings, managing follow-ups, assisting with leasing documentation, and coordinating with internal teams to ensure a smooth tenant experience.
Responsibilities:
Leasing & Lead Generation
- Source and qualify potential tenants through digital platforms, referrals, walk-ins, social media, and other lead channels.
- Respond to prospect inquiries and provide information on available units, rates, amenities, and leasing requirements.
- Follow up consistently with prospects and help move qualified leads through the leasing process.
- Keep prospect records and leasing pipelines updated.
- Support leasing and occupancy goals.
- Develop relationships with brokers, referral sources, and potential corporate accounts.
Property Viewing & Client Engagement
- Arrange and facilitate property tours for prospective tenants.
- Present units, amenities, facilities, and available leasing options.
- Assess prospect needs and recommend suitable units.
- Discuss basic lease conditions, rates, policies, and move-in requirements.
- Handle initial questions and concerns and refer more complex matters to the appropriate team.
Leasing Documentation
- Guide prospects through application, screening, KYC, and documentation requirements.
- Prepare and organize quotations, leasing forms, contracts, and supporting documents.
- Check that required documents are complete and accurate before move-in endorsement.
- Maintain organized records of prospects, tenants, and leasing transactions.
Tenant & Move-in Support
- Coordinate tenant requirements with Property Management, Finance, Maintenance, and other relevant teams.
- Help ensure units are prepared for scheduled move-ins.
- Assist with tenant orientation on move-in procedures, property rules, and guidelines.
- Receive basic tenant concerns and coordinate them with the appropriate team for resolution.
- Support renewal and tenant retention activities.
Property Marketing & Market Support
- Assist in creating and posting property listings on relevant platforms.
- Track inquiries and listing activity and provide feedback on potential lead-generation opportunities.
- Participate in leasing events, promotions, open houses, and other occupancy activities.
- Gather basic information on competitor properties, rental rates, and market activity.
Administrative & Reporting
- Keep leasing trackers, prospect information, and tenant documentation accurate and up to date.
- Prepare basic reports covering inquiries, viewings, leads, conversions, and occupancy.
- Complete leasing and administrative tasks within required timelines.
- Perform other related duties as assigned.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
- Around 6 months to 1 year of experience in leasing, real estate, sales, customer service, hospitality, property management, or a similar field.
- Strong verbal and written communication skills.
- Customer-focused with an interest in sales and client engagement.
- Comfortable presenting properties and interacting directly with prospective tenants.
- Basic skills in negotiation, follow-up, and relationship building.
- Organized and detail-oriented, with the ability to manage multiple prospects and tasks.
- Proficient in Microsoft Office and Google Workspace.
- Exposure to CRM, leasing, or property management systems is an advantage.
- Willing to work flexible schedules when required.