Leasing Assistant

CNT- ZENAIDA COMMERCIAL SPACE RENTAL; Rizal; On-site; PHP 223,200 - 334,800; Full time

Job summary

A commercial space rental company in Nueva Ecija, Rizal, is seeking a Tenant Relations officer. Responsibilities include assisting prospective tenants, processing leasing documentation, and managing administrative support tasks. The ideal candidate will have strong customer service and organizational skills, effective communication abilities, and basic financial knowledge. This position is essential for maintaining tenant relations and handling various property management tasks.

Qualifications

• Strong interpersonal skills to build positive relationships with tenants and resolve concerns.
• Ability to manage multiple tasks and track deadlines efficiently.
• Clear written and verbal communication skills, including email and phone correspondence.

Responsibilities

• Assist prospective tenants by providing information about available units and leasing terms.
• Schedule and conduct property tours for interested clients.
• Prepare and process leasing agreements, renewal contracts, and related documents.
• Ensure all documentation complies with company policies and legal standards.
• Maintain accurate records of tenant leases and transactions.
• Update and manage property listings and rental availability.
• Assist in collecting rent payments, security deposits, and other fees.
• Liaise with maintenance and operations teams to address tenant service requests.

Skills

Customer Service

Organizational Skills

Communication Skills

Problem-Solving

Basic Financial Knowledge

Attention to Detail

Job description

Tenant Relations:

• Assist prospective tenants by providing information about available units and leasing terms.
• Schedule and conduct property tours for interested clients.
• Respond to tenant inquiries and address concerns professionally and promptly.

Leasing Documentation:

• Prepare and process leasing agreements, renewal contracts, and related documents.
• Ensure all documentation complies with company policies and legal standards.
• Maintain accurate records of tenant leases and transactions.

Administrative Support:

• Update and manage property listings, rental availability, and marketing materials.
• Track lease expirations, follow up on renewals, and coordinate lease signings.
• Maintain an organized filing system for tenant records and property-related documents.

Financial Tasks:

• Assist in collecting rent payments, security deposits, and other fees.
• Track payment schedules and follow up on late payments or outstanding balances.
• Prepare financial reports and summaries as required.

Property Management Coordination:

• Liaise with maintenance and operations teams to address tenant service requests.
• Ensure commercial spaces are well-maintained and ready for viewings or move-ins.
• Assist in coordinating property inspections and tenant move-ins/move-outs.

Skills:

• Customer Service: Strong interpersonal skills to build positive relationships with tenants and resolve concerns.
• Organizational Skills: Ability to manage multiple tasks, track deadlines, and maintain accurate records.
• Communication Skills: Clear written and verbal communication, including email and phone correspondence.
• Problem-Solving: Quick thinking to address tenant issues and assist in resolving conflicts.
• Basic Financial Knowledge: Ability to handle payments, prepare reports, and follow up on overdue accounts.
• Attention to Detail: Ensures accuracy in leases, records, and financial transactions.