Leasing Assistant

Stone Properties Corp.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

A reputable property management company in Makati is seeking a Property Management Assistant / Leasing Officer to manage inquiries, coordinate showings, and assist with lease processes. The ideal candidate should have coursework in real estate or related fields, strong communication skills, and proficiency in Microsoft Office. This role is essential for enhancing tenant relationships and ensuring smooth operations in property management.

Qualifications

• Strong verbal and written communication skills.
• Ability to provide excellent customer service.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Provide property data and answer inquiries regarding available units.
• Coordinate property showings and appointments.
• Assist with the leasing process and manage lease applications.
• Handle move-ins and move-outs, ensuring paperwork is complete and approved on time.
• Ensure lease renewals are processed promptly.
• Manage property repairs and delivery of materials, furniture, and appliances with proper coordination.
• Keep accurate records of tenant interactions, expenses, applications, and lease statuses.
• Update rental listings on various platforms.
• Assist with marketing efforts, including social media, to attract tenants.

Skills

Communication skills

Customer service

Organization

Attention to detail

Problem-solving skills

Time management

Microsoft Office

Education

Some college coursework or a degree in real estate or a related field

Previous experience in property management or leasing

Tools

Microsoft Office Suite

Job description

Property Management Assistant / Leasing Officer

Job Responsibilities:

• Provide property data and answer inquiries regarding available units, pricing, amenities, and lease terms.
• Coordinate property showings, appointments, and events to attract prospective tenants.
• Assist with the leasing process by preparing and managing lease applications and rental agreements.
• Handle move-ins and move-outs, ensuring all paperwork is complete, accurate, and approved on time.
• Ensure lease renewals are processed in a timely manner.
• Handle unit repairs and deliveries of materials, furniture, and appliances, ensuring proper coordination and receipt.
• Keep accurate records of tenant interactions, expenses, applications, and lease statuses.
• Manage and update the property's rental listings on various platforms.
• Assist with marketing efforts, including social media, to attract new tenants.
• Provide administrative support, including answering phones, emails, and handling inquiries.

Education & Experience:

• Some college coursework or a degree in real estate or a related field (preferred).
• Previous experience in property management, leasing, sales, or customer service is preferred.

Skills & Abilities:

• Communication skills: Strong verbal and written communication skills to interact effectively with potential tenants, existing residents, and team members.
• Customer service: Ability to provide excellent customer service and maintain positive relationships with tenants and prospects.
• Organization: Strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.
• Attention to detail: Accuracy in preparing and processing lease applications, contracts, and property records.
• Problem-solving skills: Ability to address tenant inquiries or concerns and resolve issues in a timely and professional manner.
• Time management: Ability to prioritize tasks and manage time effectively to meet deadlines.

Technical Proficiency:

• Proficiency in Microsoft Office Suite (Word, Excel, etc.) and other applications.
• Basic knowledge of email, internet, and office equipment.

Physical Requirements:

• Ability to stand, walk, and climb stairs during property showings.
• Ability to lift and carry up to 25 lbs (e.g., office supplies, marketing materials).

Other Requirements:

• Professional appearance and demeanor.