Leasing Agent & Customer Service Pro (Onsite Dagupan)

Resolv Global; San Fabian; On-site; PHP 173,000 - 207,000; Full time

Benefits offered by this job

On-site in Dagupan

Paid training

Growth opportunities

Stable on-site work environment

Supportive team environment

Job summary

Resolv Global is hiring a Customer Service Representative (Leasing Agent) in Dagupan City to serve as the first contact for prospective residents' leasing inquiries. You will explain pricing, availability, amenities, and leasing requirements while scheduling property tours and maintaining accurate records.

The role requires English proficiency, strong communication, and the ability to handle multiple applications simultaneously in a fast-paced environment.

Qualifications

• Previous call center or customer service experience preferred.
• Excellent verbal communication skills with a warm, professional phone presence.
• Ability to manage a high volume of inbound calls and multitask across screens.

Responsibilities

• Answer inbound customer calls and identify needs.
• Provide information on pricing, availability, and leasing requirements.
• Schedule property tours for prospective residents.
• Record customer information accurately and maintain records.
• Assist with pet policies, parking, utilities, and deposits.

Skills

Customer service

Call center experience

Verbal communication

Multitasking

Empathy

Tools

CRM software

Job description

Resolv Global is hiring a Customer Service Representative (Leasing Agent) in Dagupan City to serve as the first contact for prospective residents' leasing inquiries. You will explain pricing, availability, amenities, and leasing requirements while scheduling property tours and maintaining accurate records.

The role requires English proficiency, strong communication, and the ability to handle multiple applications simultaneously in a fast-paced environment.