A leading HR technology firm in Taguig is looking for an LMS Administrator to manage Workday Learning, oversee learning campaigns, and deliver user support. Applicants should have a Bachelor's degree in HR or IT and 1-2 years of relevant experience. Responsibilities include content management, system updates, creating training resources, and ensuring compliance with training requirements. This role is full onsite, offering a dynamic workplace focused on continuous improvement.
Qualifications
1-2 years of experience in LMS administration, HR systems, or IT system management.
Experience with Workday Learning or similar enterprise LMS.
Exposure to healthcare or highly regulated industries preferred.
Responsibilities
Administers the enterprise Learning Management System (Workday Learning).
Oversees learning campaigns and required training assignments.
Delivers Tier 1-2 support for LMS users and instructors.
Collaborates with HR stakeholders to launch new learning solutions.
Manages system updates and performs regression testing.
Creates user guides and training resources for LMS functionality.
Produces reports to support compliance and operational needs.
Skills
LMS administration
Workday Learning
IT systems management
adult learning principles
compliance training
Education
Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field
Tools
HR ServiceNow
Tableau
Job description
Responsibilities
Administers and supports the enterprise Learning Management System (Workday Learning), including content uploads, testing, course assignments, compliance monitoring, and course deactivation or archiving.
Oversees learning campaigns and required training assignments in collaboration with HR, compliance partners, and learning architects.
Delivers Tier 1–2 support for LMS users and instructors by troubleshooting issues, resolving tickets, maintaining knowledge base documentation, and escalating issues as needed.
Collaborates with HR stakeholders to test and launch new learning solutions, system upgrades, and enhancements within Workday Learning.
Manages scheduled system updates, performs regression testing, and communicates system changes to relevant stakeholders.
Creates user guides, job aids, and training resources to drive adoption of LMS functionality and processes.
Produces and shares standard and ad hoc reports to support compliance, regulatory, and operational needs, uploading reports to Tableau to populate learning dashboards.
Maintains accurate documentation of course requests, approvals, and updates using HR ServiceNow and related systems.
Supports continuous improvement efforts by identifying opportunities to improve processes and enhance the learner experience.
Qualifications
Required: Bachelors degree in Human Resources, Information Technology, Business Administration, or a related field.
Required: 1-2 years of experience in LMS administration, HR systems, or IT system management.
Experience with Workday Learning or similar enterprise LMS.
Knowledge of adult learning principles, compliance training, and e-learning best practices.
Exposure to healthcare or highly regulated industries preferred.