Assoc Commercial Project Support Manager

Hammerjack Pty Ltd; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

Hammerjack Pty Ltd is seeking an experienced training manager in Taguig. You will manage learner assignments, ensure training compliance, and create instructional content.

The ideal candidate holds a Bachelor’s degree and has over 4 years in training or operations, with strong LMS management experience. Proficiency in MS Office, particularly Excel and PowerPoint, is also required.

Willingness to work night shifts is necessary, and you will be part of a dynamic cross-functional team.

Qualifications

• Bachelor's degree and 4+ years in training and/or operations or equivalent experience.
• Experience with systems training and LMS management preferred.
• Strong software skills with proficiency in MS Office applications.

Responsibilities

• Manage learner assignments on the LMS across assigned customers.
• Create and deploy training content for specific audiences.
• Ensure employee training compliance through monitoring LMS results.

Skills

Project management

Interpersonal skills

Communication skills

Problem solving

MS Office proficiency

Education

Bachelor's degree

Tools

Smartsheet

MS Teams

Zoom

Job description

Responsibilities

• Manage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions).
• Create and deploy training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintained.
• Ensure employee training compliance through monitoring, reporting and communication of LMS results.
• Maintain and audit training resources within the LMS for updating and expiration.
• Provide compliance and regulatory reports on training to external customers and internal stakeholders.
• Triage and troubleshoot system and user issues associated with talent onboarding and training.
• Manage Field Manager and Project Level Dashboards and associated reporting for projects.
• Support training programs using eLearning creation tools as needed.

Qualifications

• Bachelor's degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experience.
• Experience with systems training and/or LMS management preferred.
• Experience operating with customer and/or internal cross-functional teams preferred.
• Strong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferred.
• Experience in delivery of eLearning and virtual training programs preferred.

Required Knowledge, Skills, And Abilities

• Excellent interpersonal, project management, organizational and leadership skills.
• Strong foundation in virtual engagement platforms (e.g. MS Teams & Zoom).
• Excellent verbal and written communication skills.
• Excellent presentation/facilitation skills (virtual and live).
• Excellent problem solving and critical thinking skills.
• Proactive and positive approach to providing solutions.
• Ability to operate independently and to make informed decisions.
• Follow direction and demonstrate a strong attention to detail.
• High degree of discretion and confidentiality.
• Ability to work within a matrix team environment.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Willing to work in a night shift.
• Amenable to work in Mckinley, Taguig.