Learning & Operations Enablement Manager

Sagility; Quezon City; In loco; PHP 900.000 - 1.800.000; Tempo pieno

Descrizione del lavoro

Sagility is seeking an Operations Enablement Manager in Quezon City to lead the development and delivery of learning programs. You will oversee instructional design, stakeholder collaboration, and the implementation of learning technologies to improve training quality and impact.

You will manage LMS operations, track learner progress, and report on KPIs while driving continuous improvement in talent development and training ROI.

Competenze

• Bachelor’s degree or equivalent work experience.
• 6–7 years of experience in learning operations or training management.
• Experience with BPO training operations is an advantage.
• Experience with e-learning, blended learning, and asynchronous content.
• Strong knowledge of adult learning principles and instructional design.
• Proficient LMS administration, tracking, and reporting.
• Strong communication and stakeholder management.
• Budget management and resource planning experience.

Mansioni

• Develop and implement training programs that align with business objectives and adult learning principles.
• Collaborate with stakeholders, including SMEs and leadership, to ensure training initiatives meet organizational needs.
• Manage the Learning Management System (LMS) by overseeing course uploads, learner tracking, and reporting.
• Ensure the quality, consistency, and accuracy of training content through proofreading and continuous improvements.
• Lead the development and enhancement of instructional materials, e-learning courses, and blended learning solutions.
• Monitor training effectiveness using learner feedback, assessments, and KPIs.
• Oversee training budgets, manage resources efficiently, and elevate constraints when necessary.
• Track and report performance metrics to leadership, providing insights on training ROI and learner success.
• Evaluate and implement new learning technologies to enhance engagement and learning experiences.
• Drive continuous improvement by staying updated on industry trends and best practices in training and development.

Conoscenze

Adult learning

Instructional design

LMS management

E-learning

Stakeholder management

Learning analytics

Budget management

Digital tools

Formazione

Bachelor's degree

Strumenti

LMS software

Descrizione del lavoro

Sagility is seeking an Operations Enablement Manager in Quezon City to lead the development and delivery of learning programs. You will oversee instructional design, stakeholder collaboration, and the implementation of learning technologies to improve training quality and impact.

You will manage LMS operations, track learner progress, and report on KPIs while driving continuous improvement in talent development and training ROI.