Learning Operations

Coforge; Muntinlupa; On-site; PHP 400,000 - 520,000; Full time

Job summary

Coforge in the Philippines (Metro Manila) is hiring Learning Operations to support training programs across instructor-led, virtual, and hybrid formats. You will manage day-to-day operations, coordinate schedules, venues, and resources, and ensure programs align with policies.

You will use SuccessFactors to handle end-to-end learning activities, collate participation and completion data, and generate reports to drive improvements. At least two years of relevant experience is required.

Qualifications

• End-to-end learning operations experience.
• Familiarity with LMS and training policies.
• Able to coordinate training events and logistics.
• Strong data reporting and analytics for training programs.

Responsibilities

• Support training operations by implementing training strategies and plans.
• Manage day-to-day training operations for ILT, VILT, and hybrid training, and ensure programs align with policies.
• Provide support to training design and delivery for engaging learning experiences.
• Coordinate logistics for training sessions, including scheduling, venue arrangements, and resource allocation.

Skills

LMS operations

Training operations

Logistics coordination

Data reporting

Tools

SuccessFactors

Job description

Skills: Coordinated and managed end-to-end learning activities through the Global Learning Management System (LMS)

Experience: At least 2 years of relevant experience

We at Coforge are hiring Learning Operations with the following skillset:

• Support training operations by implementing our training strategies and plans to enhance the skills and capabilities of our organization's workforce.
• Responsible for day-to-day training operations for instructor led training, virtual instructor led training, hybrid training, training events etc – ensuring that all training programs are efficiently implemented and aligned with our training policies and processes.
• Provide support or assistance to training design and delivery for creative and positive learning engagement.
• Coordinate logistics for training sessions, including scheduling, local venue arrangements, and resource allocation, training communications.
• Utilise the Global Learning Management System (SuccessFactors) to manage end-to-end learning operational activities.
• Collate, review and report training related data such as registration, participation, attendance, completion, learner demographics etc to allow training evaluation and continuous improvement for future programme delivery.
• Ensure that all training initiatives comply with the industry standards, regulations, and internal policies.
• Handle learning related tickets from HR Helpdesk.