Learning & Development Trainer

Telework PH; Tabang; Hybrid; PHP 1,494,321 - 2,092,050; Full time

Job summary

A leading remote work company in the Philippines is seeking a Learning and Development Trainer to enhance employee skills through various training programs. The role involves conducting training needs analysis, facilitating both virtual and onsite programs, and collaborating with operations to align learning with business goals. The ideal candidate has a Bachelor's degree and proven experience in training within BPO/shared services, along with strong facilitation and coaching abilities.

Qualifications

• Proven experience in learning and development/training in BPO/shared services.
• Strong facilitation, coaching, and operational knowledge.
• Experience in leadership development and post-training evaluation.

Responsibilities

• Conduct Training Needs Analysis and identify skill gaps.
• Facilitate classroom, virtual, and blended programs for employees and leaders.
• Partner with operations to align learning with business goals.
• Provide post-training feedback, coaching, and reinforcement.
• Support leadership development and succession initiatives.

Skills

Facilitation skills

Coaching skills

Operational knowledge

Leadership development

Education

Bachelor's degree or equivalent experience

Job description

Responsibilities

• Conduct Training Needs Analysis and identify skill gaps.
• Facilitate classroom, virtual, and blended programs for employees and leaders.
• Partner with operations to align learning with business goals.
• Provide post-training feedback, coaching, and reinforcement.
• Support leadership development and succession initiatives.

Qualifications

• Bachelors degree or equivalent experience.
• Proven L&D/Training experience in BPO/shared services.
• Strong facilitation, coaching, and operational knowledge.
• Experience in leadership development and post-training evaluation.

Work Setup

• Onsite, with occasional hybrid/virtual facilitation.