Learning And Development Specialist

SM Retail; Metro Manila; On-site; PHP 360,000 - 520,000; Full time

Job summary

SM Retail is seeking a Learning and Development Supervisor to partner with teams in creating people strategies and programs for employees. You will design, build, facilitate, launch, measure, and continuously improve learning experiences that affect the workforce.

You will help drive employee engagement, culture initiatives, and effective onboarding for Head Office staff. The role emphasizes designing programs and measuring impact to improve the employee experience.

Qualifications

• Bachelor's degree in a related field is required.
• 3–5 years of relevant experience in Learning & Development, Talent Development, Employee Engagement, HR, Organizational Development, or People & Culture.
• Experience managing projects or programs is highly preferred.

Responsibilities

• Design and develop learning programs, workshops, modules, activities, and learning materials.
• Facilitate training and development sessions when needed.
• Evaluate learning effectiveness and recommend improvements.
• Partner with departments to create engagement initiatives relevant to their teams.

Skills

Learning & Development

Employee Engagement

Program Design

Training Facilitation

Education

Bachelor's degree in HR/ Psychology/ Organizational Development/ Business/ Education

Job description

As our Learning and Development Supervisor, you will be a key partner in creating and implementing people strategies and programs for our employees.

You will help transform business and people priorities into meaningful experiences—from learning programs and employee engagement campaigns to New Hire Orientation, culture initiatives, and internal communications.

You'll have the opportunity to design, build, facilitate, launch, measure, and continuously improve programs that directly impact our employees.

WHAT YOU'LL DO

BUILD TALENT & CAPABILITY

• Design and develop learning programs, workshops, modules, activities, and learning materials.
• Facilitate training and development sessions when needed.
• Evaluate learning effectiveness and recommend improvements.

CREATE EMPLOYEE ENGAGEMENT

• Help develop and execute our Head Office Employee Engagement strategy and calendar.
• Create meaningful engagement, recognition, culture-building, and employee experience initiatives.
• Partner with different departments to create engagement initiatives relevant to their teams.

CREATE A GREAT NEW-HIRE EXPERIENCE

• Plan and facilitate New Hire Orientation for Head Office employees.
• Help new employees understand our business, culture, values, and employee experience.
• Continuously improve the onboarding journey based on feedback and insights.

QUALIFICATIONS

Education

Bachelor's degree in any of the following or related fields: Human Resources, Psychology, Organizational Development, Business, Communications, or Education

Experience

• Preferably 3–5 years of relevant experience in Learning & Development, Talent Development, Employee Engagement, HR, Organizational Development, or People & Culture.
• Experience managing projects or programs is highly preferred.
• Experience in training facilitation and program design is an advantage.
• Experience in employee engagement, culture, or employee experience initiatives is an advantage.