Learning and Development Officer

Jollibee Group; Pasig; On-site; PHP 400,000 - 560,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Jollibee Group in Ortigas, Pasig is seeking a Learning and Development Officer to implement learning interventions for the unit. The role focuses on designing interventions that fit learners’ levels and program types, facilitating development and business impact.

Responsibilities include needs analysis, annual planning, curriculum customization, and partnering with HR and external learning partners. Hybrid work setup is available in Ortigas, Pasig.

Qualifications

• Identifies learning requirements aligned with organizational goals.
• Conducts learning needs analysis per Global L&D guidelines.
• Prepares annual learning plans, calendars, and budgets.
• Customizes plans using Global/Regional curricula.
• Works with HR partners to ensure business relevance.
• Designs interventions per L&D standards and policies.
• Collaborates with Global L&D and stakeholders.
• Supports certification of Learning Services partners.
• Creates an inclusive learning environment reflecting values.

Responsibilities

• Identify learning requirements and workforce needs for the unit.
• Develop and deliver learning interventions and curricula.
• Plan annual learning calendars and budgets.
• Coordinate with regional/global L&D and external partners.
• Ensure programs are business-driven and measurable.

Skills

Learning & Development

Curriculum development

Learning needs analysis

Program design

Training delivery

Evaluation

Project management

Stakeholder management

Facilitation

Communication

Collaboration

Education

Bachelor’s degree in Human Resources, Psychology, Education, Business, or related field

Job description

Job Description:

Title: Learning and Development Officer

The Learning & Development Officer is responsible for the implementation of the learning interventions within the assigned unit. The role ensures that learning interventions are designed according to the specific requirements of the individual learners within the assigned unit (whether by level, program type, function, or combination), thereby facilitating the development of the employees and their ability to contribute to the unit’s results.

• Identifies learning and capability requirements of assigned unit(s) in line with organizational objectives and short- to medium-term workforce needs.
• Conducts learning needs analysis (LNA) following Global L&D guidelines and share insights with Regional L&D.
• Prepares and recommends annual learning plans, calendars, and budgets for assigned unit(s), programs, or employee levels.
• Customizes learning plans and interventions based on individual and group development needs, using curricula from Global and/or Regional L&D.
• Partners closely with HR Business Partners to ensure learning solutions are relevant and business‑driven.
• Designs learning interventions aligned with global L&D policies, standards, and methodologies.
• Collaborates with Global L&D and key stakeholders in delivering learning interventions.
• Sets delivery standards and supports certification of Learning Services partners.
• Creates a positive, inclusive, and engaging learning environment that reflects company values and the learning brand.

Job Qualifications

• A graduate of Bachelor’s degree in Human Resources, Psychology, Education, Business, or a related field.
• With at least three (3) years of experience in Learning & Development, Talent Development, or HR roles with strong learning exposure.
• With experience in curriculum development, learning needs analysis, program design, training delivery, and evaluation.
• Strong project management, coordination, and stakeholder management skills.
• Excellent communication and facilitation skills.
• Ability to work collaboratively in a matrixed, fast‑paced environment.
• Experience working with shared services or external learning partners is an advantage.
• Must be willing to work on a hybrid setup in Ortigas, Pasig.
• Jollibee Foods Corporation is the hiring entity for this requisition.

Requirements: