Lead Cold-Chain Warehouse Operations & Compliance

SYSGEN RPO; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SYSGEN RPO seeks an experienced Lead Warehouse Manager - Operations & Compliance to oversee cold chain warehouse operations across multiple branches, ensuring adherence to quality, safety, and regulatory standards while leading EHS and QA activities.

The role requires managing a team of Warehouse Managers, Safety Officers, Security Officers, and PCO/QA personnel, driving CAPA, audits, and continuous improvement in cost, efficiency, and service levels.

Qualifications

• Graduate of Business Management, Industrial Engineering, Logistics/Supply Chain, or a related course.
• 5 years of warehouse operations management experience in cold chain or cold storage, preferably in a 3PL or FMCG distribution environment.
• Hands-on experience in EHS and compliance, such as Safety Officer, Pollution Control Officer (PCO), ISO Lead Auditor, or equivalent.
• Strong knowledge of cold chain warehouse operations, inventory management, FEFO/FIFO, and warehouse performance metrics.
• Familiarity with HACCP, GMP, and quality, environmental, health, and safety management systems.
• Proven leadership experience in managing teams, developing supervisors, and coordinating across multiple functions.
• Strong analytical, problem-solving, communication, interpersonal, and organizational skills.
• Proficient in MS Office applications, particularly Excel and PowerPoint.
• Knowledge of SAP and WMS/ERP systems is highly preferred

Responsibilities

• Oversee daily chilled and frozen warehouse operations, including receiving, storage, picking, staging, and dispatch, ensuring compliance with cold storage temperature standards.
• Manage warehouse capacity, space utilization, inventory accuracy, and stock rotation using FEFO/FIFO procedures.
• Monitor warehouse performance indicators, including inventory accuracy, OTIF, fill rate, and damage or loss rates.
• Manage key account relationships and ensure operational performance meets customer service and compliance requirements.
• Lead warehouse managers, Safety Officers, Security Officers, and PCO/QA personnel in maintaining operational, quality, environmental, health, and safety standards.
• Ensure compliance with food safety and quality standards, including HACCP, GMP, and relevant ISO/QMS/EHS frameworks.
• Lead internal audits, corrective and preventive actions (CAPA), incident investigations, and compliance reporting.
• Ensure proper implementation of sanitation, safety, security, and emergency preparedness procedures.
• Coordinate with relevant departments on equipment safety, repairs, and preventive maintenance.
• Manage manpower planning, performance management, coaching, training, and employee development.
• Monitor labor, overtime, and operating costs while implementing cost reduction and process improvement initiatives.
• Prepare accurate and timely operational and compliance reports for management and customers.
• Ensure continuous warehouse operations and excellent customer service across assigned branches.

Skills

Leadership

EHS compliance

Analytical thinking

Communication

Problem solving

Education

Bachelor's degree in Business Management or related

Tools

SAP

WMS/ERP systems

MS Excel

PowerPoint

Job description

SYSGEN RPO seeks an experienced Lead Warehouse Manager - Operations & Compliance to oversee cold chain warehouse operations across multiple branches, ensuring adherence to quality, safety, and regulatory standards while leading EHS and QA activities.

The role requires managing a team of Warehouse Managers, Safety Officers, Security Officers, and PCO/QA personnel, driving CAPA, audits, and continuous improvement in cost, efficiency, and service levels.