Lead Medical Scribes Team | Coaching, QA & Growth

ISTA Solutions; Makati; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

ISTA Solutions in Makati is seeking an experienced Medical Scribes Team Lead to plan daily workflows, monitor productivity, and audit scribe outputs for high-quality medical documentation.

You will coach the team, train new scribes, and manage escalation while ensuring accuracy. The role requires a medical degree, 2+ years scribes experience, ECW proficiency, and 50–60 WPM typing, with night shifts likely. Competitive benefits accompany the position.

Qualifications

• Medical degree required.
• 2+ years scribes experience or equivalent needed.
• ECW proficiency required.
• Typing speed 50–60 WPM or higher.

Responsibilities

• Plan daily workflows for the medical scribes team.
• Monitor productivity and quality of outputs.
• Audit scribe outputs to ensure accuracy.
• Coach the team to achieve high quality and provide feedback.

Skills

Team leadership

Workflow planning

Scribe quality auditing

Coaching

Education

Medical degree

Tools

ECW proficiency

Job description

ISTA Solutions in Makati is seeking an experienced Medical Scribes Team Lead. You will plan daily workflows, monitor productivity, audit scribe outputs, and coach the team to achieve high quality. You will also train new scribes and manage escalation while ensuring accurate medical documentation. The role requires a medical degree, 2+ years scribes experience, ECW proficiency, and 50–60 WPM typing, with night shifts likely. Competitive benefits accompany the position.