Medical Scribes Operations Leader - Night Shift
ISTA Personnel Solutions
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Descrizione del lavoro
ISTA Solutions is seeking an experienced Medical Scribes Manager to lead operations, staffing, training, and quality assurance across client accounts. The role emphasizes maintaining productivity, client satisfaction, and life-long learning within a collaborative team.
The ideal candidate has 1 year of live scribing experience, medical course background, and strong English communication. Onsite work is required at Buendia, Makati or Shaw Blvd, Mandaluyong, with night shifts and competitive
Competenze
- Must be a graduate of any medical course.
- Extensive knowledge with medical terms.
- Excellent verbal and written English skills.
- A minimum of 1 year of Medical Live Scribing Experience.
- At least 1 year of team lead/supervisory experience.
Mansioni
- Manage daily operations across client accounts, ensuring efficient workflows.
- Oversee scheduling, staffing, and resource allocation to meet SLAs.
- Lead training and onboarding for scribes; provide coaching and feedback.
- Maintain strong client relationships and act as primary liaison.
- Conduct quality audits and drive process improvements.
Conoscenze
Formazione
Descrizione del lavoro
ISTA Solutions is seeking an experienced Medical Scribes Manager to lead operations, staffing, training, and quality assurance across client accounts. The role emphasizes maintaining productivity, client satisfaction, and life-long learning within a collaborative team.
The ideal candidate has 1 year of live scribing experience, medical course background, and strong English communication. Onsite work is required at Buendia, Makati or Shaw Blvd, Mandaluyong, with night shifts and competitive
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