Lead Laptop Repair Technician & Tech Team Leader

TechTime Trade Corp.; Manila; Presencial; PHP 558.000 - 893.000; Jornada completa

Descripción de la vacante

TechTime Trade Corp. in Manila seeks a hands-on Team Leader – Laptop Repair Technician to oversee a team of repair technicians, manage daily workflows, and drive quality and productivity.

You will diagnose hardware/software issues, mentor staff, and ensure adherence to procedures while meeting turnaround times. The role blends technical leadership with operational oversight in a fast-paced repair environment.

Formación

• Bachelor's degree or equivalent practical experience in electronics or IT.
• At least 1 year of experience in a team leader/supervisor role.
• Proven laptop repair experience with board-level repair preferred.
• Strong leadership, coaching, and people-management skills.
• Hands-on knowledge of Windows, macOS, and Linux.
• Experience in component-level and board-level repair, including soldering.
• Proficiency in Excel and Google Sheets for reporting.
• Ability to manage multiple repairs and meet turnaround times.

Responsabilidades

• Lead and coach the repair technician team to meet targets.
• Assign jobs based on skill and workload.
• Monitor attendance, productivity, quality, and turnaround time.
• Provide hands-on technical guidance.
• Identify bottlenecks and implement improvements.
• Ensure repair procedures, safety, and quality standards are followed.
• Prepare daily, weekly, and monthly reports.
• Oversee inventory and parts coordination.
• Resolve complex repair cases and escalate as needed.
• Coordinate with other departments for smooth workflows.

Conocimientos

Leadership

Team management

Laptop diagnostics

Hardware troubleshooting

Software troubleshooting

Soldering

Windows/macOS/Linux

Excel/Sheets

Quality focus

Educación

Bachelor's Degree in Electronics/IT

Technical/Vocational Diploma

Herramientas

Soldering equipment

Board-level repair tools

Repair diagnostics tools

Descripción del empleo

TechTime Trade Corp. in Manila seeks a hands-on Team Leader – Laptop Repair Technician to oversee a team of repair technicians, manage daily workflows, and drive quality and productivity.

You will diagnose hardware/software issues, mentor staff, and ensure adherence to procedures while meeting turnaround times. The role blends technical leadership with operational oversight in a fast-paced repair environment.