Lead Business Process Transformation & AI Initiatives

APL Logistics; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

APL Logistics in the Philippines seeks an experienced Business Process Transformation Manager to lead redesign, harmonization, and digital transformation across the organization. The role partners with business leaders and IT to identify opportunities, develop business cases, and drive initiatives from concept to benefits realization.

A track record in change management and AI adoption is highly valued, with emphasis on measurable efficiency gains.

Qualifications

• 7+ years of experience in business process transformation and digital transformation.
• Experience with AI, intelligent automation, process mining, or low-code solutions.
• Strong stakeholder management, communication, and project leadership skills.
• Experience with Lean, Six Sigma, Agile, Design Thinking or similar approaches.
• Ability to work with cross-functional teams and drive change.
• Business & transformation mindset translating challenges into opportunities.

Responsibilities

• Lead process transformation and continuous improvement initiatives across business functions.
• Identify opportunities to apply AI, intelligent automation, workflow tools, and analytics.
• Define future-state processes, transformation roadmaps, and measurable business outcomes.
• Manage process assessment, solution design, implementation, and change adoption.
• Track KPIs, benefits realization, cycle-time reduction, and operational improvement.
• Partner with technology teams to implement scalable digital solutions.
• Identify opportunities to apply AI, Generative AI, intelligent automation, analytics, workflow tools, and other digital technologies to business processes.
• Partner with business and technology teams to evaluate solutions based on business value, feasibility, scalability, risk, and user adoption.
• Lead AI and automation use cases from ideation and prioritization through pilot, implementation, and scale-up.
• Promote responsible use of AI, ensuring appropriate governance, data privacy, security, and human oversight.
• Help build organizational capability and understanding of AI and digital transformation.
• Develop stakeholder engagement, communication, training, and adoption plans.
• Challenge existing ways of working constructively and help teams adopt new processes and technologies.
• Create a culture of continuous improvement, experimentation, and innovation.
• Contribute to the definition of process governance models and continuous improvement initiatives.
• Drive alignment across cross-functional teams and senior leadership on transformation priorities, timelines, and desired business outcomes.

Skills

Process transformation

AI & automation

Stakeholder management

Project leadership

Change management

Analytical skills

Education

Bachelor's degree in Business/Engineering/IS

Tools

Process mining

Workflow platforms

Low-code platforms

Generative AI

Job description

APL Logistics in the Philippines seeks an experienced Business Process Transformation Manager to lead redesign, harmonization, and digital transformation across the organization. The role partners with business leaders and IT to identify opportunities, develop business cases, and drive initiatives from concept to benefits realization.

A track record in change management and AI adoption is highly valued, with emphasis on measurable efficiency gains.