Lead AFCS Specialist

Asti Business Services Inc.; Valenzuela; On-site; PHP 357,120 - 580,320; Full time

Job summary

Asticom Group of Companies is seeking a Maintenance Supervisor to oversee manpower deployment and performance across three lines, maintain timekeeping, and enforce standards. You will monitor RSD tickets and prepare reports, coaching technicians and ensuring clear communication between management and staff.

Ideal candidates will have a driving license, strong Excel/Google tools skills, and willingness to be deployed in LRT/MRT3 offices with shifting schedules.

Qualifications

• Driving license and ability to drive manual transmission car.
• Advanced to excellent knowledge on Excel and Google tools.
• Excellent oral and written communication skills.
• Strong analytical and decision-making skills.
• Ability to mentor, train and manage a team.
• Strong technical knowledge on hardware troubleshooting.
• Willing to be deployed in any LRT/MRT3 office and stations.
• Flexibility to work on shifting schedules.

Responsibilities

• Oversees manpower deployment and performance across all three lines.
• Maintain timekeeping and personnel records.
• Implements and enforces maintenance standards, policies, and procedures across all three lines.
• Monitors and ensures timely and adequate resolution of all RSD tickets and other maintenance activities.
• Notifies the client for escalated RSD tickets.
• Provides all monitoring and performance reports needed by the client.
• Prepares and submits maintenance incident reports.
• Documents and prepares daily progress reports and maintenance activity logs.
• Provides insights and recommendations to lessen AFCS faults.
• Conducts coaching and trainings sessions for senior and junior technicians.
• Organizes workflow and ensures employees understand their duties or delegated asks.
• Passes on information from upper management to employees and vice versa.

Skills

Team management

Analytical skills

Communication skills

Mentoring and training

Hardware troubleshooting

Adaptability

Tools

Excel

Google tools

Job description

Job Description

Job Roles and Responsibilities *

• Oversees manpower deployment and performance across all three lines.
• Maintain timekeeping and personnel records.
• Implements and enforces maintenance standards, policies, and procedures across all three lines.
• Monitors and ensures timely and adequate resolution of all RSD tickets and other maintenance activities.
• Responsible in notifying the client for escalated RSD tickets.
• Responsible for all monitoring and performance reports needed by the client.
• Prepares and submits maintenance incident reports.
• Document and prepare daily progress reports and maintenance activity logs.
• Provides insights and recommendations to lessen AFCS faults.
• Conducts coaching and trainings sessions for senior and junior technicians.
• Organize workflow and ensure that employees understand their duties or delegated asks.
• Responsible for passing on information from upper management to employees and vice versa.

Reporter's Form - Personnel Requisition Form

Asticom Group of Companies

Job Qualifications *

• Driving License for restriction 2, and can drive Manual Transmission car
• Advance to Excellent knowledge on Excel and Google tools
• Excellent oral and written communication skills
• Strong analytical and decision-making skills
• Ability to mentor, train and manage a Team
• Has strong technical knowledge on hardware troubleshooting
• Must be willing to be deployed in any LRT/MRT3 office and stations
• Flexibility to work on shifting schedules

No. of Working Days *

(In a Month)

26

Target KPI *