L2 Application Support Engineer

Flexicon Solution Inc.; Makati; On-site; Full time

Benefits offered by this job

Competitive salary

Inclusive work culture

Opportunities for growth

Health benefits

Birthday benefits

Transportation benefit

Job summary

A technology solutions company in the Philippines is seeking a passionate and driven L2 Application Support Engineer. The ideal candidate will have experience in troubleshooting technical issues, proficiency in MySQL and JavaScript, and familiarity with GCP operations. This role provides opportunities for growth within an inclusive work culture alongside a competitive salary and additional perks such as health benefits.

Qualifications

• 2+ years of experience as L2 Application Support.
• Familiarity with cloud operations and services.
• Proficient in debugging JavaScript code.

Responsibilities

• Analyze and resolve technical issues from L1 Support.
• Utilize MySQL for queries and optimization.
• Collaborate with internal teams for support.

Skills

MySQL syntax

GCP operations

JavaScript

Database queries

Performance tuning

Data migration

Job description

Join to apply for the L2 Application Support Engineer role at Flexicon Solution Inc.

At Flexicon Solution Inc., we are on a mission to become the most trusted IT partner, enabling our clients to achieve their goals through personalized and forward-thinking digital solutions. We’re currently looking for a L2 Application Support Engineer who is passionate, driven, and ready to make an impact.

Key Responsibilities

• Analyzing and providing effective incident resolution for technical issues from L1 Support
• Utilize MySQL syntax for database queries, maintenance, and performance optimization
• Collaborate with internal technical teams to provide in-depth technical support for application-related issues
• Write and maintain technical documentation to assist in optimizing problem-solving processes
• Use Node.js development tools as needed and resolve system-related issues
• Proactively monitor and maintain IT systems to ensure smooth operation, performing preventive maintenance to minimize risks of failure

Qualifications

• 2+ years of experience as L2 Application Support
• Familiarity with GCP operations and services (Compute Engine, Cloud Storage, Docker, etc.)
• Proficiency in MySQL syntax, database queries, performance tuning, and data migration
• Proficient in JavaScript, capable of writing and debugging code to resolve technical issues

Why Join Us

• Competitive salary
• Inclusive and collaborative work culture
• Opportunities for growth and development
• Other perks: health benefits, birthday benefits, transportation and/or rental benefit (t&c applies)

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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