Software Engineer (Application Support)

Trinity Workforce Solutions, Inc.; Taguig; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

HMO

Job summary

A leading workforce solutions company is seeking a Software Engineer/Application Support Specialist in Metro Manila. The ideal candidate has at least 2 years of experience in application support and proficiency in UNIX, SQL, and Java, as well as excellent communication skills. Responsibilities include incident resolution, proactive management of support tools, and collaboration with internal and external teams. This role requires flexibility for 24x7 shift assignments, including potential weekends and holidays.

Qualifications

• 2 years of experience in application support.
• Highly technical, analytical, and detail-oriented.
• Excellent oral and written English communication skills.

Responsibilities

• Provide support for Configuration Items: incident resolution, enhancements, and tools development.
• Maintain knowledge database and proactive management of workarounds.
• Ensure timely resolution and communicate SLA risks.

Skills

UNIX

SQL

Basic Java

Perl

DB2

Datastage

Advanced Java (J2EE, Spring/Hibernate)

Eclipse/NetBeans

Technical documentation

Job description

Job Description

We are looking for an Software Engineer/Application Support Specialist to join our team. If you have strong technical skills and thrive in a dynamic environment, we want to hear from you!

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Non-Negotiable Skills

• Minimum 2 years of experience in application support
• Primary Skills:
• UNIX
• SQL
• Basic Java

Job Qualifications

• Perl
• Highly technical, analytical, and detail-oriented
• Ability to work independently and collaboratively
• Proactive and takes initiative
• Creative problem solver with automation mindset
• Excellent oral and written English communication skills
• Willing to work on production support
• Available for 24x7 shift assignments (including weekends and holidays)
• Adaptable to changing workloads and priorities

Desired Skills

• DB2
• Datastage
• Advanced Java (J2EE, Spring/Hibernate)
• Eclipse/NetBeans
• Technical documentation (Flow charts, DFD, Component Diagrams)

Job Responsibilities

• Provide support for Configuration Items: incident resolution, enhancements, fixes, and tools development
• Maintain knowledge database and proactive management of workarounds
• Ensure timely resolution and communicate SLA risks
• Coordinate incident investigations across teams
• Execute and monitor ad hoc requests
• Deliver proactive support for early incident detection
• Participate in projects as Designer, Tester, or Implementer
• Communicate daily with internal and external customers via email, IM, or calls
• Coordinate with vendors for application issues
• Take on functional tasks and oversee areas as needed
• Perform other ad hoc tasks as instructed

Interested? Apply now and be part of a team that values technical excellence and collaboration!