L2 Application Engineer: Incident, Problem & Change Mgmt

1D Manpower Services Inc.; Makati; On-site; PHP 355,446 - 425,754; Full time

Job summary

A leading manpower services provider in Makati is looking for a skilled Incident Management specialist. The role involves analyzing incidents, supporting application processes, and managing change requests. Candidates should possess at least 3 years of relevant experience and be proficient in JavaScript, Node.js, and MySQL. This position requires on-site work five days a week with a shifting schedule. Join our team to deliver technical solutions effectively and efficiently within defined timelines.

Qualifications

• Minimum 3 years of experience in programming and application support.
• 1 year of incident, problem, and change management experience.
• Proficient in JavaScript and Node.js, capable of debugging.

Responsibilities

• Manage and resolve incidents received from L1 Application Support.
• Analyze problems to identify root causes and provide solutions.
• Evaluate change requests for feasibility and compatibility.

Skills

JavaScript

Node.js

MySQL

Application Support

Problem Management

Change Management

Education

Bachelor’s degree in Computer Science or related field

Tools

Google Cloud Platform

Docker

Job description

A leading manpower services provider in Makati is looking for a skilled Incident Management specialist. The role involves analyzing incidents, supporting application processes, and managing change requests. Candidates should possess at least 3 years of relevant experience and be proficient in JavaScript, Node.js, and MySQL. This position requires on-site work five days a week with a shifting schedule. Join our team to deliver technical solutions effectively and efficiently within defined timelines.