L&D Designer for Hospitality Training & Programs

Milagrita Global Food Corporation; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Samgyupsalamat is seeking a Learning & Development Specialist to design and develop engaging learning programs for restaurant operations and staff growth.

The role emphasizes instructional design, content creation, and measuring training impact, collaborating with Operations and HR to close competency gaps and ensure brand standards. Join us to foster a culture of continuous learning across our restaurants.

Qualifications

• Bachelor's degree in Psychology, Education, Liberal Arts, HRM, or related fields.
• Minimum 2 years in Learning & Development, Training, Instructional Design, or Organizational Development, preferably in food & beverage, retail, or hospitality.
• Experience in developing training programs, learning materials, and competency-based training frameworks.
• Strong instructional design, content writing, and presentation development skills.
• Excellent communication, facilitation, and stakeholder management abilities.
• Creative, organized, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft Office applications; experience with e-learning or graphic design tools is an advantage.

Responsibilities

• Design, develop, and implement learning and development programs aligned with business objectives.
• Conceptualize and create training curricula, learning paths, facilitator guides, participant manuals, e-learning modules, presentations, and other training materials.
• Develop and standardize training programs, operating standards, and learning resources for restaurant operations and support functions.
• Conduct training needs analysis and recommend appropriate learning interventions.
• Collaborate with Operations, HR, and department heads to identify competency gaps and learning priorities.
• Ensure all learning materials are current, engaging, and aligned with company policies, procedures, and brand standards.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and continuously improve learning content.
• Support the implementation of leadership development, onboarding, compliance, and skills enhancement programs.
• Maintain and organize learning documentation, training records, and content libraries.

Skills

Instructional design

Content development

Facilitation

Stakeholder management

Presentation design

MS Office

E-learning tools

Education

Bachelor's degree in Psychology, Education, Liberal Arts, Human Resource Management, or related fields

Tools

Graphic design tools

Job description

Samgyupsalamat is seeking a Learning & Development Specialist to design and develop engaging learning programs for restaurant operations and staff growth.

The role emphasizes instructional design, content creation, and measuring training impact, collaborating with Operations and HR to close competency gaps and ensure brand standards. Join us to foster a culture of continuous learning across our restaurants.