L&D Assistant Coordinator - #120288

iQor (branded as iQor CXBPO™); Cebu City; Remote; PHP 201,000 - 268,000; Full time

Job summary

iQor (branded as iQor CXBPO™) is seeking a Learning & Development Assistant Coordinator to support onboarding and learning programs. You will coordinate training activities, maintain accurate records, and ensure efficient operational workflows.

The role requires strong organizational skills, attention to detail, and proficiency with LMS and Microsoft 365 tools. The position allows remote work from Cebu City, with a night shift.

Qualifications

• Strong organizational and communication abilities.
• Experience with learning management systems (LMS) and Microsoft 365.
• Ability to manage multiple training tasks with accuracy.

Responsibilities

• Schedule onboarding check-in meetings and update certification tracking records.
• Download, organize, and archive LMS progress reports in SharePoint.
• Process ad hoc training enrollment requests and support training communications.
• Monitor and manage the L&D inbox, track inquiries, and flag items requiring follow-up.
• Organize calendar invitations and maintain training audience lists and related records.
• Provide administrative and operational support for Learning & Development coordination and learning systems.

Skills

Organizational skills

Time management

Prioritization

Communication skills

LMS experience

Microsoft 365

SharePoint

Outlook

Excel

Word

Tools

LMS

Job description

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary

The Learning & Development Assistant Coordinator supports the day-to-day execution of onboarding and learning programs by coordinating training activities, maintaining accurate learning records, managing communications, and ensuring efficient operational workflows. The role requires strong organizational skills, attention to detail, and proficiency in learning management systems and Microsoft 365 tools.

Key Responsibilities

• Schedule onboarding check-in meetings and update certification tracking records.
• Download, organize, and archive LMS progress reports in SharePoint.
• Process ad hoc training enrollment requests and support training communications.
• Monitor and manage the L&D inbox, track inquiries, and flag items requiring follow-up.
• Organize calendar invitations and maintain training audience lists and related records.
• Provide administrative and operational support for Learning & Development coordination and learning systems.

Qualifications

• Able to work remotely but must be residing in Cebu City or any nearby cities.
• Amenable in working on a night shift.
• Strong organizational, time management, and prioritization skills.
• Excellent written and verbal communication skills.
• Experience using learning management systems (LMS).
• Proficiency in Microsoft 365, particularly SharePoint, Outlook, Excel, and Word.
• Ability to manage multiple tasks accurately and efficiently.