Korean-speaking Gaming Support Specialist (Remote)

Latis Global Communications Inc.; Rizal; On-site; PHP 167,000 - 279,000; Full time

Job summary

A dynamic communications company in the Philippines is seeking a Customer Service Representative. The role revolves around delivering exceptional support to customers via various digital channels. Applicants should have at least one year of experience in customer service, a passion for online gaming, and excellent communication skills. This company offers a full-time position on-site in Rizal, where you'll help enhance customer satisfaction in the gaming industry.

Qualifications

• Minimum of 1 year of experience in a customer support role, preferably within the online gaming industry.
• Ability to work independently and manage multiple tasks effectively.
• Familiarity with online gaming platforms and a passion for gaming.

Responsibilities

• Provide prompt and efficient online support to customers through chat, email, and other digital channels.
• Resolve customer issues related to the game, account management, and technical difficulties.
• Maintain detailed and accurate records of customer interactions and resolutions.

Skills

Excellent communication skills

Strong problem-solving abilities

Attention to detail

Education

Bachelor's degree

Job description

A dynamic communications company in the Philippines is seeking a Customer Service Representative. The role revolves around delivering exceptional support to customers via various digital channels. Applicants should have at least one year of experience in customer service, a passion for online gaming, and excellent communication skills. This company offers a full-time position on-site in Rizal, where you'll help enhance customer satisfaction in the gaming industry.