Online Customer Support Specialist

Recruitify_HR; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

A recruitment company in the Philippines is looking for a dedicated customer service representative. The role involves assisting customers through online channels, providing detailed information about products, and maintaining accurate records. Candidates must possess a high school diploma, at least 2 years of experience, and strong English communication skills. This position requires strong interpersonal skills and the ability to solve problems effectively. Join our team to enhance customer satisfaction and service processes.

Qualifications

• High School diploma or equivalent required.
• Minimum of 2 years of experience in customer service.
• Proficient in English with strong communication skills.

Responsibilities

• Assist customers via online communication channels.
• Provide detailed product and service information.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service processes.
• Utilize problem-solving skills to assist customers.

Skills

Proficient in English language communication

Strong customer service abilities

Effective scheduling skills

Excellent problem-solving skills

Strong interpersonal skills

Education

High School diploma or equivalent

Job description

A recruitment company in the Philippines is looking for a dedicated customer service representative. The role involves assisting customers through online channels, providing detailed information about products, and maintaining accurate records. Candidates must possess a high school diploma, at least 2 years of experience, and strong English communication skills. This position requires strong interpersonal skills and the ability to solve problems effectively. Join our team to enhance customer satisfaction and service processes.