Customer Support Specialist - Empathetic On-site Role

GameOne PH; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Job summary

A gaming company in Quezon City is seeking a Customer Service Representative to assist customers with inquiries and orders. The ideal candidate will possess a Bachelor's degree and at least one year of customer service experience. Responsibilities include monitoring complaints on social media and processing same-day delivery orders. Competitive benefits package offered, along with a professional work environment.

Qualifications

• 1 year of experience as a Customer Service Representative is required.
• Strong computer skills, particularly in MS Office.
• Ability to maintain a positive and professional attitude.

Responsibilities

• Assist customers with inquiries via chat or call.
• Monitor customer complaints on social media.
• Process Same Day Delivery Orders and handle defective returns.

Skills

Customer Service

Communication

Empathy

Problem-Solving

Education

Bachelor's degree

Job description

A gaming company in Quezon City is seeking a Customer Service Representative to assist customers with inquiries and orders. The ideal candidate will possess a Bachelor's degree and at least one year of customer service experience. Responsibilities include monitoring complaints on social media and processing same-day delivery orders. Competitive benefits package offered, along with a professional work environment.