Korean Guest Relations & Events Host

Filinvest Development Corporation; Mabalacat; On-site; PHP 279,000 - 390,600; Full time

Job summary

A prominent hospitality company in Pampanga, Mabalacat is seeking a Guest Relations Officer to ensure a welcoming environment for guests, especially Korean-speaking visitors. The role involves assisting guests with inquiries, managing reservations, addressing concerns, and collaborating with various departments. The ideal candidate should possess strong interpersonal skills and experience in hospitality. This position offers an exciting opportunity to enhance guest experiences and manage special events.

Qualifications

• Experience in hospitality or customer service.
• Fluent in Korean and English for effective communication.
• Strong interpersonal skills to engage with guests.

Responsibilities

• Greet and welcome guests, ensuring comfort.
• Assist Korean-speaking guests with inquiries.
• Handle bookings and reservations for tee times.
• Address guest concerns and complaints promptly.
• Provide information about the golf course and services.
• Collaborate with other departments for guest experience.
• Help manage events and tournaments smoothly.

Job description

A prominent hospitality company in Pampanga, Mabalacat is seeking a Guest Relations Officer to ensure a welcoming environment for guests, especially Korean-speaking visitors. The role involves assisting guests with inquiries, managing reservations, addressing concerns, and collaborating with various departments. The ideal candidate should possess strong interpersonal skills and experience in hospitality. This position offers an exciting opportunity to enhance guest experiences and manage special events.