Korean Bilingual Medical Virtual Assistant (Remote)

Neolytix; Philippines; On-site; PHP 334,800 - 613,800; Full time

Benefits offered by this job

Complimentary Medical Coverage

Life & Disability Insurance

Diverse team across countries & CultU?

Hobby clubs

Job summary

Neolytix is seeking a Bilingual Medical Virtual Assistant - Customer Service to join our remote team. You will support clinical operations by handling medical record documentation and patient communications. This full-time role requires excellent communication, problem-solving, and the ability to multitask in a fast-paced setting.

Proficiency in MS Office and electronic medical records is essential. We offer complimentary medical coverage, life and disability insurance, and a diverse, globally

Qualifications

• Previous experience in a customer service or healthcare-related role preferred.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Office and electronic medical records (EMR) systems.
• Compassionate and empathetic demeanor.

Responsibilities

• Prepares and assembles medical record documentation/charts for physician.
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient.
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Demonstrate understanding necessary to assess, review and apply criteria.

Skills

Customer service

Communication skills

Problem-solving

Multitasking

Attention to detail

Empathy

Tools

MS Office

EMR systems

Job description

Neolytix is seeking a Bilingual Medical Virtual Assistant - Customer Service to join our remote team. You will support clinical operations by handling medical record documentation and patient communications. This full-time role requires excellent communication, problem-solving, and the ability to multitask in a fast-paced setting.

Proficiency in MS Office and electronic medical records is essential. We offer complimentary medical coverage, life and disability insurance, and a diverse, globally