Key Custodian-Building Administration Officer - SM Center Pulilan

SM Supermalls; Caloocan; On-site; PHP 167,000 - 279,000; Full time

Job summary

SM Supermalls is seeking a Key Custodian – Building Administration Officer for SM Center Pulilan to manage opening/closing of doors and safe-keeping of keys to ensure mall safety and security. You will support facility maintenance, monitor systems, and coordinate repairs with contractors to keep utilities and equipment in good condition.

Responsibilities include reporting, records maintenance, incident monitoring, and contributing as a Subject Matter Expert to drive continuous improvement and

Qualifications

• At least 3 years of related work experience in building/property administration.
• Graduate of any 4-year degree course.

Responsibilities

• Oversee mall access operations by ensuring timely opening and closing of entrance doors and proper maintenance of locks and gates.
• Manage key control by tracking key movements and maintaining updated keyholder records.
• Support facility maintenance by coordinating repairs and monitoring contractor work.
• Ensure compliance and documentation by submitting reports and monitoring incident reports for operational efficiency.
• Promote continuous improvement by supporting innovation projects and attending training as a SME.

Skills

Door opening/closing

Key control

Security

Maintenance coordination

Incident reporting

Training

Education

Bachelor's degree or 4-year degree

Job description

The Key Custodian – Building Administration Officer is responsible for the opening and closing of all entrance doors and roll-ups and safe keeps and maintains doors and keys of the mall to ensure mall safety and security. The function also provides assistance in the maintenance services to ensure the proper upkeep of the mall, its amenities, utilities and equipment in accordance with company standards of security, safety, cleanliness and orderliness that is crucial for the business to achieve its strategic and financial goals.

Duties & Responsibilities:

• Oversee mall access operations by ensuring timely opening and closing of entrance and roll-up doors and proper maintenance of locks and gates.


• Manage key control and security by tracking key movements, maintaining updated keyholder records, and ensuring compliance with policies.


• Support facility maintenance by coordinating repairs, monitoring contractor work, and ensuring all systems and utilities are in good condition.


• Ensure compliance and documentation by submitting reports, maintaining records, and monitoring incident reports for operational efficiency.


• Promote continuous improvement and growth by supporting innovation projects, attending training, and contributing as a Subject Matter Expert.

Experience & Educational Requirements

• With at least 3 years of related work experience in building/property administration or related field.


• Graduate of any 4-year degree course.

Work Location

• Candidates must be willing to be assigned in SM Center Pulilan.