Key Accounts Manager

Klaiya; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A leading media company in the Philippines is seeking a Key Accounts Manager to build and maintain strong client relationships and negotiate contracts. This full-time role requires developing trusted advisor relationships with key accounts and ensuring the timely delivery of solutions. Candidates should possess strong communication and forecasting skills, with a focus on maximizing profits through strategic account management.

Qualifications

• Proven ability to build strong client relationships and manage key accounts.
• Strong understanding of customer needs and ability to translate them into solutions.
• Skilled in negotiating contracts and closing agreements to maximize profits.
• Experience delivering solutions that meet customer objectives and timelines.
• Forecasting, reporting on account status, and communicating progress to stakeholders.
• Collaborating with sales teams and other internal teams to drive growth.

Responsibilities

• Building and maintaining strong, long‑lasting client relationships
• Developing a thorough understanding of key customer needs and requirements
• Negotiating contracts and closing agreements to maximize profits
• Developing trusted advisor relationships with key accounts
• Ensuring timely delivery of solutions according to customer needs
• Communicating progress of initiatives to stakeholders
• Forecasting and tracking key account metrics
• Identifying and growing opportunities within territory
• Assisting with high severity requests or issue escalations
• Preparing reports on account status

Job description

Key Accounts Manager role at Klaiya

Join to apply for the Key Accounts Manager role at Klaiya.

Responsibilities

• Building and maintaining strong, long‑lasting client relationships
• Developing a thorough understanding of key customer needs and requirements
• Negotiating contracts and closing agreements to maximize profits
• Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensuring the timely and successful delivery of solutions according to customer needs and objectives
• Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecasting and tracking key account metrics
• Identifying and growing opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assisting with high severity requests or issue escalations as needed
• Preparing reports on account status

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Industries: Broadcast Media Production and Distribution, Advertising Services, and Online Audio and Video Media