Key Account Officer

CIS Bayad Center, Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

CIS Bayad Center, Inc. in Pasig is seeking an Account Manager to build and manage strong client and partner relationships, drive revenue growth, and identify new business opportunities within existing and prospective accounts.

You will lead client acquisition, negotiations, and product/service presentations, oversee onboarding and implementation, and monitor account performance to ensure renewals and upsells, while maintaining excellent customer experience.

Qualifications

• Bachelor’s degree in Marketing, Management, or a related field.
• At least 2 years of experience in account management, sales, or marketing.
• Strong planning, organization, and problem-solving skills.
• Analytical and numerical proficiency.
• Excellent communication, interpersonal, and presentation skills.
• Understanding of customer service and account management processes.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent tools.
• Experience in fintech, banking, or digital services is a plus.
• Proven experience handling enterprise or strategic accounts in fintech, payments, banking, SaaS, telecom, or related B2B industries.
• Exposure to regional or multinational enterprise accounts.

Responsibilities

• Build and manage strong client and partner relationships to drive revenue growth.
• Identify new business opportunities within existing and prospective accounts.
• Lead client acquisition, negotiations, and product/service presentations.
• Oversee end-to-end partner onboarding and implementation, including contract finalization, system rollout, and operational setup.
• Monitor account performance and drive sales growth through targeted initiatives and marketing programs.
• Ensure compliance with contractual agreements and manage renewals or upgrades.
• Resolve client issues and improve processes to enhance overall customer experience.
• Maintain a strong understanding of industry trends, client needs, and market opportunities.

Skills

Account management

Sales

Communication

Analytical thinking

Presentation skills

Problem solving

Customer service

MS Office

Fintech knowledge

Education

Bachelor's degree in Marketing

Tools

Excel

PowerPoint

Word

Job description

BAYAD CENTER is the country's pioneer and leader in the over-the-counter multiple bills payment collection business.

CIS Bayad Center, Inc. is a wholly owned subsidiary of MERALCO (Manila Electric Co.).

With over 10 years of serving the Filipino, Bayad Center continues to define and set the standards in the industry with its increasing number of biller partners and fast-growing network of payment centers, and introduction of innovative service lines.

The BAYAD CENTER is not resting on its laurels. At present, the BAYAD CENTER network is composed of more than a thousand collection centers in the Philippines and, soon, hundreds more overseas.

ROLES AND RESPONSIBILITIES

• Build and manage strong client and partner relationships to drive revenue growth

• Identify new business opportunities within existing and prospective accounts

• Lead client acquisition, negotiations, and product/service presentations

• Oversee end-to-end partner onboarding and implementation, including contract finalization, system rollout, and operational setup

• Monitor account performance and drive sales growth through targeted initiatives and marketing programs

• Ensure compliance with contractual agreements and manage renewals or upgrades

• Resolve client issues and improve processes to enhance overall customer experience

• Maintain a strong understanding of industry trends, client needs, and market opportunities

QUALIFICATIONS

• Bachelor’s degree in Marketing, Management, or a related field

• At least 2 years of experience in account management, sales, or marketing

• Strong planning, organization, and problem-solving skills

• Analytical and numerical proficiency

• Excellent communication, interpersonal, and presentation skills

• Understanding of customer service and account management processes

• Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent tools

• Experience in fintech, banking, or digital services is a plus

• Proven experience handling enterprise or strategic accounts in fintech, payments, banking, SaaS, telecom, or related B2B industries

• Exposure to regional or multinational enterprise accounts