IT and Cybersecurity Process, Demand, Risk Management Lead

CIS Bayad Center, Inc.; Pasig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

CIS Bayad Center, Inc. is seeking a senior IT and cybersecurity governance leader in the Philippines to establish and continually improve our governance framework. You will align IT initiatives with business goals and regulatory obligations, promoting cyber resilience and operational excellence.

The role partners with executive management, Internal Audit, Enterprise Risk, Compliance, and various IT and business units to drive governance, risk management, and service improvement initiatives.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, Cybersecurity, Industrial Engineering, Business Management, or a related field.
• With advance experience in IT Governance, Cybersecurity Governance, IT Risk Management, IT Planning, IT Service Management, IT Audit, or Information Security, with at least 3–5 years in a leadership or supervisory role.
• Experience in business process analysis, process improvement (e.g., Lean, Six Sigma, TQM) is an advantage.
• Demonstrated experience in IT strategic planning, demand management, process improvement, governance, enterprise risk management, and regulatory compliance.
• Strong knowledge of governance and security frameworks such as COBIT, ITIL, ISO/IEC 27001, ISO 31000, NIST Cybersecurity Framework, PCI DSS, and applicable BSP and Data Privacy regulations.
• Familiarity with service delivery, service performance, and continual service improvement.
• Strong understanding of contract management, vendor management, procurement processes, and supplier governance.
• Experience in business case development, cost-benefit analysis, and vendor negotiations.
• Ability to interpret operational and financial data to provide actionable insights and recommendations.
• Ability to identify process improvement opportunities and implement governance best practices.

Responsibilities

• Establishing, implementing, and continuously improving the organization’s IT and Cybersecurity Governance Framework.
• Provide strategic leadership across IT planning, governance, cybersecurity governance, enterprise risk management, compliance, audit management, process excellence, demand management, vendor governance, and investment oversight technology.
• Ensure IT and Cybersecurity initiatives are aligned with business objectives, regulatory obligations, and industry best practices while promoting operational excellence, cyber resilience, and continuous improvement.
• Serve as the primary governance partner to executive management, Internal Audit, Enterprise Risk, Compliance, Cybersecurity Operations, Infrastructure, Application Development, and Business Units.

Skills

IT Governance

Cybersecurity Governance

IT Risk Management

IT Planning

IT Service Management

IT Audit

Information Security

Education

Information Technology

Computer Science

Computer Engineering

Information Systems

Cybersecurity

Industrial Engineering

Business Management

Related field

Job description

BAYAD CENTER is the country's pioneer and leader in the over-the-counter multiple bills payment collection business.

CIS Bayad Center, Inc. is a wholly owned subsidiary of MERALCO (Manila Electric Co.).

With over 10 years of serving the Filipino, Bayad Center continues to define and set the standards in the industry with its increasing number of biller partners and fast-growing network of payment centers, and introduction of innovative service lines.

The BAYAD CENTER is not resting on its laurels. At present, the BAYAD CENTER network is composed of more than a thousand collection centers in the Philippines and, soon, hundreds more overseas.

ROLES AND RESPONSIBILITIES

He/she will be responsible for establishing, implementing, and continuously improving the organization's IT and Cybersecurity Governance Framework. The role provides strategic leadership across IT planning, governance, cybersecurity governance, enterprise risk management, compliance, audit management, process excellence, demand management, vendor governance, and investment oversight technology.

The position ensures that IT and Cybersecurity initiatives are aligned with business objectives, regulatory obligations, and industry best practices while promoting operational excellence, cyber resilience, and continuous improvement.

The role serves as the primary governance partner to executive management, Internal Audit, Enterprise Risk, Compliance, Cybersecurity Operations, Infrastructure, Application Development, and Business Units.

QUALIFICATIONS

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, Cybersecurity, Industrial Engineering, Business Management, or a related field.

• With advance experience in IT Governance, Cybersecurity Governance, IT Risk Management, IT Planning, IT Service Management, IT Audit, or Information Security, with at least 3–5 years in a leadership or supervisory role.

• Experience in business process analysis, process improvement (e.g., Lean, Six Sigma, TQM) is an advantage.

• Demonstrated experience in IT strategic planning, demand management, process improvement, governance, enterprise risk management, and regulatory compliance.

• Strong knowledge of governance and security frameworks such as COBIT, ITIL, ISO/IEC 27001, ISO 31000, NIST Cybersecurity Framework, PCI DSS, and applicable BSP and Data Privacy regulations.

• Familiarity with service delivery, service performance, and continual service improvement.

• Strong understanding of contract management, vendor management, procurement processes, and supplier governance.

• Experience in business case development, cost-benefit analysis, and vendor negotiations.

• Ability to interpret operational and financial data to provide actionable insights and recommendations.

• Ability to identify process improvement opportunities and implement governance best practices.