Key Account Manager

PTC Commercial Corporation; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Training opportunities

Flexible work arrangements

Career advancement

Inclusive culture

Employee development

Job summary

PTC Commercial Corporation in Makati City, Metro Manila, is seeking an experienced Key Account Manager to lead strategic client relationships and drive revenue growth. You will develop account plans, manage high-value clients, identify new opportunities, and coordinate with sales, operations and product teams to meet client needs and goals.

The role requires strong negotiation, relationship-building, and English communication skills, with willingness to travel.

Qualifications

• 5+ years of proven experience in key account management or similar client-facing sales roles in a B2B environment.
• Track record of managing large-value accounts and driving revenue growth.
• Strong business acumen with ability to understand complex client business models.
• Excellent negotiation and contract management skills for complex discussions.
• Exceptional relationship-building and interpersonal skills with stakeholders at all levels.
• Proven ability to develop and execute strategic account plans aligned with objectives.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent written and verbal English communication; additional languages a plus.

Responsibilities

• Develop and implement strategic account plans to maximise revenue and market share within assigned key accounts.
• Build and maintain long-term relationships with key clients, serving as their primary contact and trusted advisor.
• Identify and pursue new business opportunities within existing accounts through regular reviews and needs assessments.
• Negotiate contracts, pricing agreements and SLAs for mutually beneficial outcomes.
• Monitor account performance metrics and provide regular reporting on status, growth and profitability.
• Collaborate with sales, operations and product teams to meet client needs and exceed expectations.
• Conduct regular business reviews with key clients to discuss performance, goals and initiatives.
• Manage client retention and proactively resolve issues or concerns.
• Stay informed about market trends and competitor activities relevant to accounts.
• Represent the company professionally at client meetings and industry events.

Skills

Relationship building

Negotiation

CRM proficiency

Analytical thinking

English communication

Education

Bachelor's degree in Business, Commerce, Sales or related field

Tools

CRM systems

Microsoft Office

Job description

About us

PTC Commercial Corporation is a leading provider of innovative commercial solutions, dedicated to delivering exceptional value and service to our clients across the region. We pride ourselves on building strong, long-term partnerships with our key accounts through strategic relationship management, industry expertise, and a commitment to excellence. Our team is driven by a culture of collaboration, innovation, and customer-centricity that enables us to stay ahead of market trends and deliver outstanding results.

About the role

We are seeking an experienced and strategic Key Account Manager to join our team at PTC Commercial Corporation in Makati City, Metro Manila. This is a full-time position that plays a crucial role in driving revenue growth and strengthening our relationships with our most important clients. As a Key Account Manager, you will be responsible for managing and nurturing high-value client accounts, identifying new business opportunities, and ensuring exceptional customer satisfaction. This role requires a proactive, relationship-focused professional who can balance strategic planning with tactical execution to achieve business objectives and support the company's expansion goals.

Key responsibilities

• Develop and implement strategic account plans to maximise revenue and market share within assigned key accounts
• Build and maintain strong, long-term relationships with key clients, serving as their primary point of contact and trusted advisor
• Identify and pursue new business opportunities within existing accounts through regular account reviews and needs assessments
• Negotiate contracts, pricing agreements and service level agreements to achieve mutually beneficial outcomes
• Monitor account performance metrics and provide regular reporting on account status, growth and profitability
• Collaborate with internal teams including sales, operations and product development to ensure client needs are met and expectations exceeded
• Conduct regular business reviews with key clients to discuss performance, goals and strategic initiatives
• Manage client retention and work proactively to resolve any issues or concerns that may arise
• Stay informed about market trends, competitor activities and industry developments relevant to assigned accounts
• Represent PTC Commercial Corporation professionally at client meetings, industry events and networking functions

What we're looking for

• 5+ years of proven experience in key account management, account management or similar client-facing sales roles within a B2B commercial environment
• Demonstrated track record of successfully managing large-value accounts and driving revenue growth
• Strong business acumen with the ability to understand complex commercial structures and client business models
• Excellent negotiation and contract management skills with the ability to navigate complex commercial discussions
• Exceptional relationship-building and interpersonal skills with the ability to influence and engage stakeholders at all levels
• Proven ability to develop and execute strategic account plans that align with business objectives
• Strong analytical and problem-solving capabilities with attention to detail
• Excellent written and verbal communication skills in English; proficiency in additional languages is a plus
• Proficiency with CRM systems and Microsoft Office suite
• Bachelor's degree in Business, Commerce, Sales or a related field
• Willingness to travel as required for client meetings and business development activities

• Opportunities through training programmes and industry certifications
• Flexible working arrangements where applicable to support work-life balance
• Career advancement opportunities within a growing organisation
• A collaborative, inclusive workplace culture where your ideas are valued and your contributions recognised
• We believe in fostering an environment where talented professionals can thrive, both professionally and personally